Global Service Design Lead Microsoft Security
Há 5 dias
At SoftwareONE, we're seeking a highly skilled Global Service Design Lead to join our Microsoft Security team. As a key member of our organization, you'll be responsible for designing and implementing top-tier services within the organization, ensuring they align seamlessly with our business objectives.
Key Responsibilities:- Design and implement a best-in-class, cost-efficient service delivery model at both group and regional levels, aligned with on-the-ground experiences and improvement suggestions, driving innovation through automation and best practices, and contributing to the enhancement of Microsoft and SoftwareOne's Design and Delivery framework.
- Drive the creation of repeatable Microsoft Security solutions and accelerators, capitalizing on ongoing projects and partnership with Microsoft to package cutting-edge offerings accelerating time-to-value for SoftwareOne customers.
- Lead the technology collaboration with Microsoft, including the realization of joint Security offerings, ensuring our offerings are at the groundbreaking of technology and market needs.
- Work closely with internal Centres of Excellence and service units to promote integration and synergy across our Security initiatives, ensuring a cohesive approach to solution development and delivery.
- Define and implement delivery and product strategies that align with our corporate goals, driving growth and thought leadership in the Data & AI space.
- Elevate our delivery efforts by being a trusted advisor in the development of proposals, solution designs, and architectures, particularly for strategic customers and significant deals.
- Lead our Security Advisory services, employing our established methodology and delivery toolkit, while continuously refining our practices based on market trends and feedback.
- Champion the development of our Microsoft Security Portfolio, setting global delivery standards and integrating repeatable components to stay ahead of technological advancements.
- Design delivery and pre-sales enablement initiatives, providing expertise and knowledge transfer to enhance delivery effectiveness. Establish yourself as a thought leader through contributions to industry consortia and presence at local and international industry events.
- Extensive professional experience, including time as a project or product manager responsible for sophisticated services portfolios or projects - preferably with experience working in an international organization.
- Detailed understanding of matrix organizational structures and the dynamics in the sales, pre-sales and delivery domains.
- Strong understanding and hands-on experience with cutting-edge and legacy Security technologies and methodologies such as Entra ID (and AAD), Defender, Sentinel, Purview, Copilot for Security, to name a few.
- Solid understanding of Microsoft Security technology and products. Candidates with relevant technical certifications will be preferred.
- Knowledge of Security concepts like Zero Trust, Threat Protection, Data Protection, SecOps and regulation like NIS2, DORA, CIS.
- Experience in service delivery model design and execution.
- Familiarity with Atlassian ecosystem (Jira, Confluence) for documentation and product management.
- Deep understanding of project management standards and methodologies.
- ITIL certification and extensive knowledge of designing services and process flows.
- An excellent command of English, both written and spoken, including C-level presentation skills.
- Solid business writing skills, with a keen eye for detail.
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