Business Process Consultant

Há 16 horas

São Paulo, São Paulo, Brasil Sap Se Tempo inteiro
About the Role

We are seeking a highly skilled Business Process Senior Consultant to join our team at SAP. As a key member of our team, you will be responsible for handling tickets for configuration changes, implementing, configuring, and/or consulting on SAP Concur products and services.

Key Responsibilities
  • Drive customer success by providing consultancy on customer's solution within the scope of SAP Concur products and services purchased by the customer.
  • Prepare, design, implement, and/or maintain SAP Concur configuration to customer requirements.
  • Understand best practice configurations and provide recommendations.
  • Contribute to team achievement of key performance and metric indicators.
  • Build customer relationships to support high-quality delivery and customer success.
  • Build relationships with peers to develop skills and contribute knowledge to the community.
  • Continuously develop SAP Concur product, process, and system knowledge.
  • Manage deliverables and maintain data hygiene.
  • Pursue opportunities to develop skills and learn from others.
Requirements
  • Functional and Technical Acumen: Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.
  • Effective Communication: Maintain relationships by listening and connecting to others in an open, honest, and meaningful way.
  • Task & Time Planning: Concentrate efforts on the more important priorities.
  • Accountability: Demonstrates concern that one can be perceived as responsible, proactive, reliable, and approachable.
  • Critical Thinking & Problem Solving: Uses logic and methods to solve problems with effective solutions.
  • Effective Relationship Building: Relates well to all kinds of people—up, down, and sideways, inside and outside the organization.
  • Customer Focus: Works towards long-term success and satisfaction of both internal and external customers.
  • Business Acumen: Takes a business-driven approach to tasks and responsibilities.
  • Innovative Thinking: Generates ideas and initiatives to drive and improve operating efficiencies.
About SAP

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently. At SAP, you can bring out your best.

We win with inclusion. SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone feels included and can run at their best.

We invest in our employees to inspire confidence and help everyone realize their full potential.

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