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Print Operations Specialist
Há 1 mês
Purpose:
The role of the Print Operations Specialist is to assist in the operation of a Xerox client site, providing a wide range of print services in line with the specification of the customer's contract.
The role holder works as part of the service delivery team that is aligned to one or more customers, focusing on delivering service that meets SLA and delights the customer, as well as supporting the achievement of productivity improvements and contributing to service transformation and business growth.
Scope:
Specific:
The work undertaken by the role holder is completed in line with the Service Level Agreement and Statement of Work relevant for the customer.
General:
Intermediate level job with some work experience, requiring the ability to identify problems in straightforward situations and make sound decisions using standard procedures.
Works within established procedures with a moderate degree of supervision, operating and maintaining devices, ensuring quality standards are achieved and customer requirements are met, and acting as an expert when advising customers on non-standard production requirements.
