Risk Operations Specialist

Há 1 mês


Vitória, Espírito Santo, Brasil Trustly Tempo inteiro
About the Role

The Risk Operations team at Trustly is responsible for mitigating risks and reducing losses. As a Risk Operations Specialist, you will play a key role in analyzing data, identifying trends, and generating impactful recommendations to drive business goals. You will work closely with the Data Science and Data Analytics/Engineering teams to optimize Risk Operations strategy and improve processes.

Key Responsibilities
  • Analyze data to identify trends and generate recommendations to drive business goals.
  • Compile trends to inform detection model or rule adjustments.
  • Support Risk Operations with process and tool improvements.
  • Optimize Risk Operations strategy by identifying opportunities to automate processes.
  • Be the primary point of contact with Data Science and Data Analytics/Engineering teams.
  • Assist the customer support and sales teams by handling internal/external inquiries regarding approval/loss rates.

Requirements
  • Fraud/risk experience in the financial services/e-commerce industry.
  • Familiarity with fraud concepts such as account-take-over, stolen financials, friendly fraud, and identity theft.
  • Strong analytical skills and an understanding of how to utilize data to target improvements and solve problems.
  • Ability to recognize fraud trends, patterns, and communicate effectively.
  • Experience with translating fraud trends into rule logic and/or feature suggestions.
  • Experience in large-scale data analysis using Python.
  • Intermediate/advanced SQL skills.
  • Ability to communicate in English.

What We Offer
  • Bradesco health and dental plan, for you and your dependents, with no co-payment cost.
  • Life insurance with differentiated coverage.
  • Meal voucher and supermarket voucher.
  • Home Office Allowance.
  • Wellhub - Platform that gives access to spaces for physical activities and online classes.
  • Trustly Club - Discount at educational institutions and partner stores.
  • English Program - Online group classes with a private teacher.
  • Extended maternity and paternity leave.
  • Birthday Off.
  • Flexible hours/Home Office - our culture is remote-first You can work in every city in Brazil.
  • Welcome Kit - We work with Apple equipment (Macbook Pro, iPhone) and we send many more treats Spoiler alert: Equipment can be purchased by you according to internal criteria.
  • Annual premium - As a member of our team, you are eligible to receive an annual bonus, at the company's discretion, based on the achievement of our KPIs and individual performance.
  • Referral Program - If you refer a candidate and we hire the person, you will receive a reward for that


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