Medical Information Specialist
Há 2 dias
The Medical Information Specialist position is a key role within our organization, responsible for providing accurate and compliant medical information to various stakeholders.
Job Overview- Responds to customer inquiries via telephone, email, letter, fax, and scientific meetings.
- Provides detailed and compliant medical information responses utilizing approved labeling, company standard responses, published literature, and other data.
- Logs all enquiries handled into an accurate and comprehensive database in a timely fashion.
- Maintains quality in all areas of the job, including performing quality checks on Adverse Events, Product Quality Complaints, correspondence, and enquiries logged into the database.
- Nursing degree (RN/BS/BA/MS) is mandatory.
- Excellent verbal and written communication skills, including proofreading, professional telephone etiquette, and empathetic customer service skills.
- Ability to write in a fluent and grammatically correct manner in the target language for the role.
- Working knowledge of medical terminology, pathophysiology, pharmacology, regulations, and industry standards.
- Strong cognitive abilities, including verbal reasoning, critical thinking, and analytical ability.
This is a dynamic role that requires strong organizational and time management skills, with the ability to multitask and work effectively in a team environment. The ideal candidate will have excellent communication skills, both written and verbal, and be able to provide clear and concise medical information responses to customers.
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