Business Development Manager

Há 1 mês

São Paulo, São Paulo, Brasil Mastercard Tempo inteiro

Job Summary

We are seeking a highly skilled Business Development Manager to join our team at Mastercard. As a key member of our Retail & Commerce – Brazil team, you will be responsible for developing relationships and driving revenue growth through merchant accounts.

Main Responsibilities

  1. Revenue Generation
  • Manage deals, OCIs, and contracts to drive revenue growth
  • Prepare and present quarterly business reviews
  • Oversee client portfolios to maximize revenue potential
Customer Focus
  • Build strong, trusting relationships with clients
  • Provide quick responses to customer inquiries
  • Sell the right products to the right customers
Deal Formalization and Approval
  • Prepare business models for review with supervisors and finance
  • Manage the B-smart process (input and approval process)
  • Coordinate legal reviews
Event Coordination
  • Organize Mastercard events
  • Coordinate client events
  • Attend industry events
Merchant Acceptance
  • Implement Mastercard's innovative solutions
  • Collect merchant feedback
  • Track and manage merchant portfolio initiatives

Requirements

  • Bilingual Portuguese and English, with Spanish as a plus
  • Excellent analytical skills, including financial forecasting and competitive analysis
  • Superior presentation skills, both written and oral
  • Proven ability to develop business relationships at all levels, particularly with C-level executives
  • Results-oriented and customer-focused
  • Strong sales and business development background, preferably in the retail industry
  • Experience in issuing or acquiring can be an asset
  • Deep knowledge of the retail environment, with a focus on high street retail, supermarkets, soft retail, department stores, oil, and T&E sectors
  • Ability to understand and execute key operational aspects and attention to detail
  • Excellent problem-solving, analytical capabilities, and business acumen
  • Selling skills, with the ability to initiate, pursue, and close sales, as well as strong influencing and negotiation skills
  • Minimum Bachelor's degree, with an MBA as a plus
  • Proven track record of project management capabilities
  • Team player with a hands-on attitude and strong collaboration skills
  • Strong market knowledge, with the ability to navigate market peculiarities

Experience

  • At least 07 years of relevant experience in sales and business development at market leaders in the business that provides services or goods to retailers
  • Or similar/equivalent relevant experience with market leaders in the payments industry serving retailers
  • Sales and account management experience is preferred, as is local market experience

Competencies

  • Candidate should demonstrate a level of business acumen and thought leadership that delivers customer-focused, solution-oriented results
  • Strong leadership skills, capable of leading a team and working in a matrix environment
  • Customer-focused, dedicated to meeting the expectations and requirements of internal and external customers
  • Strong project management skills
  • Ability to sell to senior management

Education

  • College degree required
  • MBA is a plus
  • Advanced business degree preferred

Security Responsibility

All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization, and therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard's security policies and practices
  • Ensure the confidentiality and integrity of the information being accessed
  • Report any suspected information security violation or breach
  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines

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