Senior Business Analyst

Há 19 horas


Florianópolis, Santa Catarina, Brasil McFadyen Digital Tempo inteiro
About McFadyen Digital

McFadyen Digital is a leading advisor and implementer of eCommerce Marketplace solutions. With 15 years of experience in implementing marketplaces, we've built dozens of platforms that generate billions of dollars in gross merchandise value (GMV). We're proud to have supported 10% of the Fortune 500 with their digital marketplace initiatives.

Our global offices are located in the US, Brazil, and India. We're a trusted employer for 37 years and believe that people are the most important part of our company. We're certified as a Great Place to Work.

Job Description

We're seeking a strategic thinker to join our team as a Senior Business Analyst. As a cross-functional liaison, you'll interact with various business stakeholders to understand client requirements and issues. You'll partner with Architects and technical leads to innovate solutions and create documentation to turn strategy into reality.

You'll be responsible for:

  1. eCommerce requirements gathering, analyzing, and documenting requirements for large-scale projects and managing the requirements scope.
  2. Successfully handling ambiguous situations and developing a practical plan to achieve clarity.
  3. Working with business stakeholders to translate business needs into business and functional requirements.
  4. Eliciting requirements using various methods, including interviews, document analysis, and requirements workshops.
  5. Acting as a product owner for the development and QA team, clarifying doubts, validating developed solutions, and providing demos to clients.

Other responsibilities include:

  1. Presenting solution alternatives to clients that meet their business requirements.
  2. Working in a globally distributed team model.
  3. Decomposing high-level business and user requirements into functional requirements or user stories.
  4. Representing requirements using alternative views, such as visual analysis models or prototypes.
  5. Leading requirements validation activities to confirm that a solution meets customer needs and achieves business objectives.
  6. Leading and facilitating ongoing requirements prioritization.
  7. Establishing and implementing effective requirements practices, including continuous improvement.
  8. Assisting product management in product planning through requirements development and analysis.
  9. Conducting research, analysis, and feasibility studies to establish the viability of requirements.
  10. Traveling to client sites as needed.
  11. Bringing best practices and support to other eCommerce teams as they relate to business knowledge and business processes.
Qualifications

We're looking for a candidate with:

  1. Experience in IT or eBusiness, including experience with e-commerce, web application development, or other eBusiness solutions.
  2. Strong facilitation and communication skills across business and technical audiences.
  3. Familiarity with a broad array of internet technologies and trends.
  4. Understanding of eCommerce internationalization and localization complexities.
  5. Experience in problem resolution with IT systems and individuals.

Additional qualifications include:

  1. Bachelor's degree in business, MIS, Computer Science, or related major.
  2. Proven experience as a Business Analyst.
  3. Experience with an enterprise class eCommerce platform.
  4. Familiarity with Agile development processes.
  5. Familiarity with Jira is desired.
  6. Knowledge of multiple vertical industries such as retail, b2b, CPG, and grocery is a plus.
  7. Excellent English Communication skills.
What We Offer

We offer a career with thought leaders who have written the book on Marketplace Best Practices. You'll have the opportunity to work in the fast-paced world of retail eCommerce, digital marketplaces, and platform businesses. Our flat management structure and culture that rewards creativity and innovation make us an attractive employer.

Additional information about our company culture and values can be found on our website. We're an Equal Opportunity Employer and welcome applicants from diverse backgrounds.



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