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Business Solutions Specialist
2 meses atrás
The transportation sector is characterized by complex problems that require innovative solutions to scale efficiently. As a key member of our team at Stellar Consulting Solutions, LLC, you will collaborate closely with Software Engineers to gather, manage, and prioritize reporting requirements while working with Product and Client Services to deliver top-notch analytics to address industry challenges.
Key Responsibilities:- Develop in-depth knowledge of multiple software team initiatives focused on the Mastermind Product, particularly API integrations
- Analyze, clarify, and validate business needs to ensure alignment with product requirements
- Craft detailed technical user stories based on product specifications
- Establish acceptance criteria and test user stories to guarantee quality
- Assist teams in triaging, investigating, and resolving defects
- Manage dependencies and facilitate cross-team coordination
- Act as a liaison between Product and Engineering teams
- Gain a deep understanding of Mastery's users and advocate for their needs
- 6+ years of experience as a Business Analyst in an Agile SaaS environment
- Ability to work independently to meet objectives
- Strong communication (written and verbal) and meeting facilitation skills for both technical and non-technical audiences
- Jira experience
- API/backend testing experience, using tools such as Insomnia, Swagger, Postman
- Strong attention to detail
- Experience in the logistics industry a plus
- Project Management or Agile certification a plus