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Early Career Technology Delivery Program
Are you driven by the desire to transform lives through technology and foster innovation? Do you have a strong desire to learn, develop, and carve out a successful career path? Join us in discovering your potential and launching an exceptional career with Oracle.
The Early Career initiative is designed to cultivate and promote talent at the beginning of their careers, including those returning to the workforce. This program emphasizes continuous learning, professional growth, and accessible career trajectories while empowering participants to influence and guide our business forward.
Become an Advanced Services Engineer (ASE)
As an Advanced Services Engineer, you will assist our clients in making informed decisions regarding the deployment, management, and utilization of Oracle technologies. You will be part of the Oracle Customer Success Services team, engaging with a global network of specialists who contribute to technology-driven initiatives and innovation programs aimed at enhancing service quality.
Key Responsibilities:
- The Customer Success Services (CSS) division within Oracle's Customer Service Organization fosters long-term advanced support relationships with many of Oracle's largest clients.
- Advanced Services Engineers (ASE) play a critical role in the ongoing operational enhancement of Oracle environments.
- ASEs utilize Oracle's support-based intellectual property and customer experiences to drive improvements.
- Our mission is to ensure that every customer maximizes the value of their Oracle Solutions by facilitating informed decisions regarding the implementation, management, and use of Oracle technologies.
Qualifications:
- Engagement in problem-solving with guidance in understanding and applying Oracle policies and procedures.
- Demonstrated time management skills.
- Goal-oriented mindset.
- Ability to achieve individual objectives while collaborating effectively in a team setting.
- Proven capability to communicate technical concepts clearly. Familiarity with Oracle products is advantageous but not mandatory.
- Professional demeanor.
- Willingness to work during scheduled off-hours when necessary.
What You Will Learn:
- Gain insights from experts and contribute to delivering value to our clients through Oracle's extensive network.
- Utilize Oracle's internal tools and resources to stay informed about innovations and leading technologies.
- Collaborate as a team member on customer projects alongside Oracle experts and leaders.
- Consult with clients to comprehend their business needs and align them with our solutions and services.
- Learn to design solutions using Oracle's cutting-edge technology and consulting methodologies.
- Support customer relationships with CSS, emphasizing collaborative, long-term partnerships.
What You Bring:
- Bachelor's degree.
- Technical aptitude and a preferred background in technology: Interest in cloud technology concepts and the ability to learn programming (e.g., Python).
- Enthusiasm for technology-related hobbies (e.g., website development, hobby programming, app development).
- Fluency in English.
- Strong communication skills with the ability to collaborate and present concepts effectively.
- Open-mindedness towards new ideas and challenges.
- Adaptability to change with a proactive approach.
- Resilience and capability to work effectively under pressure.
- Strong organizational, negotiation, and planning skills.
- High energy and optimism, eager to engage and influence others.
- Team-oriented mindset while also excelling in individual contributions.
- Critical thinking skills to analyze situations and devise creative solutions.
- A genuine passion for customer success.
What We Offer:
- Significant investment in your professional development and access to a network of resources and thought leaders within Oracle.
- A fun and flexible work environment promoting a healthy work-life balance.
- An inspiring, inclusive, and multicultural community that values diverse perspectives.
- A mentorship program where a senior expert will guide you in making connections and understanding the business.
- World-class training from industry experts.
- A clear career progression plan based on annual performance and personal development, closely monitored by a direct manager.
- The opportunity to engage with a variety of clients across multiple sectors.
- Competitive compensation and excellent benefits to support your best work.
Career Level: IC1
