Strategic Partnerships Analyst
Há 1 mês
- Order Management: Ensure accuracy and completeness of incoming sales orders by reviewing and entering data into SAP.
- Proactively address differences with customers and supply chain teams, and coordinate with cross-functional teams to establish efficient fulfillment timelines.
- Accurately input order data into SAP and maintain detailed records, and timely issue sales order acknowledgments to customers.
- Forecast Management: Enforce adherence to contractual forecasting requirements, and maintain complete and organized records of customer forecasts, including historical data.
- Fulfillment Oversight: Advocate for customer interests by collaborating effectively with manufacturing and supply chain teams, and monitor manufacturing progress, shipments, and order fulfillment status.
- Proactively identify and mitigate potential risks or deviations, and prepare detailed weekly reports on customer forecasts, purchase orders, fulfillment performance, and overdue invoices.
- Cash Flow Optimization: Collaborate with the finance team to expedite customer payments and optimize cash flow.
- Customer Support: Address customer inquiries with professionalism and expertise, and coordinate with cross-functional teams to provide comprehensive solutions.
- Product Certifications: Manage and coordinate new product certifications in collaboration with relevant teams.
- Product Documentation: Maintain a centralized and well-organized library of product documentation, such as quality specifications, certifications, and other records.
- Ensure documentation is up-to-date and easily accessible, and archive past versions for reference.
- Presentation Development: Prepare presentation materials for internal and external stakeholders, highlighting sales performance, growth opportunities, and strategies.
- Communication: Actively participate in sales and operational planning (S&OP) meetings with external customers, documenting key discussions and action items, and ensure timely execution of agreed-upon actions.
- Process Improvement: Identify opportunities to streamline processes and enhance efficiency, and collaborate with cross-functional teams to implement process improvements.
Qualifications:
- Education: Bachelor's degree in science, business administration, or a related field.
- Experience: 3+ years in a relevant sector or role, with experience in a customer-facing role preferred.
- Technical Skills: Strong technical foundation with experience in project operations, proven analytical and problem-solving skills, proficiency in Microsoft Office Suite and SAP.
- Collaboration: Demonstrated ability to work effectively in cross-functional teams and form streamlined collaborations.
- Attributes: Resourceful self-starter, attention to detail, and organizational abilities.
- Adaptability: Proven capability to thrive in a fast-paced environment, meet commitments, and adapt to changing priorities.
- Language Proficiency: Proficient in English, with strong verbal and written communication skills necessary for clear and effective communication.
Job Summary:
- We are seeking a skilled and detail-oriented Strategic Partnerships Analyst to join our business-to-business ingredient commercial team.
- The role is part of our commercial Strategic Partnership (sales) team and provides both tactical and more complex support to our customers.
- The role will require working with other functions to provide information about their orders, our products, and status updates, significantly contributing to our sales success.
- In this pivotal role, you will provide indispensable administrative and analytical support, contributing significantly to our sales success.
- This position will report directly to a manager based in the US.
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