Senior Technical Consultant
Há 11 horas
Job Description: At Softgic S.A.S., we strive to deliver quality products and services that meet the needs of our clients. We are seeking a Senior Technical Consultant - ServiceNow Expert to lead the design, development, and implementation of ServiceNow solutions.
Responsibilities:
* Lead the design, development, and implementation of ServiceNow solutions to meet business needs.
* Collaborate with stakeholders to gather requirements and translate them into technical specifications.
* Provide expert guidance on ServiceNow best practices and methodologies.
* Conduct training sessions and workshops for end-users and technical teams.
* Troubleshoot and resolve complex issues within the ServiceNow platform.
* Stay updated with the latest ServiceNow features and enhancements to ensure optimal use of the platform.
Requirements:
* 10+ years of experience in ServiceNow implementations.
* CSA certification is a must.
* Strong knowledge of ServiceNow modules such as Incident, Problem, Change, and Asset Management.
* Excellent communication and interpersonal skills.
* Demonstrate expertise in one or more ServiceNow modules, including CSM, ITAM, ITBM, ITOM, Platform Discovery, SecOps, and ITSM.
Benefits:
* We're certified as a Great Place to Work.
* Opportunities for advancement and growth.
* Paid time off.
* Formal education and certifications support.
* Benefits with partner companies.
* Referral program.
* Flexible working hours.
What makes you a strong candidate:
* You are an expert in IT Operations Management, ServiceNow, ITSM (Information Technology Service Management), and SecOps (Security Operations).
* English - Conversational.
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