International Customer Service Representative
4 semanas atrás
Company Overview
Wingate Tires is a leading tire wholesale exporter to Latin America and the Caribbean.
Job Summary
We are seeking a highly skilled International Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional customer service, ensuring customer satisfaction, and maintaining accurate records of orders and deliveries.
Key Responsibilities
- Provide timely and effective customer support via phone, email, or other communication channels
- Ensure customer satisfaction by resolving issues promptly and professionally
- Maintain accurate records of orders, deliveries, and customer interactions
- Issue invoices and packing lists for each customer as needed
- Communicate with customers regarding payment due dates and other important information
Requirements
- Excellent customer service and communication skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong problem-solving skills and attention to detail
- Ability to speak multiple languages is a plus
- Prior experience in a similar role is preferred
- High school diploma or equivalent required
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