Operacional Support Specialist

Há 4 dias

São José dos Pinhais, Paraná, Brasil beBeeDesempenho Tempo inteiro R$19.150
Operacional Support Specialist

Essa função é fundamental para o suporte diário da empresa, garantindo que os veículos estejam em conformidade com o plano de viagem e forneçendo apoio aos motoristas.


Funções Principais:
  • Monitorar veículos com plano de viagem;
  • Fornecer pronto atendimento para casos de avarias;
  • Analisar alertas gerados no sistema;
  • Mantener atualizado placa e nome de condutor no grid de rastreamento;
  • Iniciar, encerrar e fazer as devidas atualizações de viagens no sistema interno e/ou externo;
  • Informar ao cliente ocorrências que possam causar atraso no agendamento de janelas das viagens;
  • Preencher o sistema grid com horários de carga e descarga;
  • Realizar passagem de turno;
  • Controlar os veículos sem rastreadores;
  • Posicionar os clientes quando houver ocorrências nas viagens;
  • Prestar suporte aos motoristas sobre aplicativos utilizados pela empresa;
  • Cobrar motorista para envio de comprovantes de viagem;

Requisitos:
  • Ter experiência na função;
  • Desejável ter experiência em transportadora.

Vagas disponíveis: Efetivo CLT

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