SAP S/4Hana Transformation Leader

Há 4 dias

São Paulo, São Paulo, Brasil beBeeDigitalTransformation Tempo inteiro
Job Title:

SAP S/4Hana Service Support Senior Manager

Job Description:

We are seeking a seasoned professional to lead and coordinate all service support activities with a strong focus on managing change, release, transport and service transition processes for our SAP S/4Hana landscape.

The successful candidate will ensure stability, scalability and performance of the SAP S/4Hana landscape while aligning with service integrators and internal IT teams.

This is an exciting opportunity to work in a fast-paced environment and drive a successful digital transformation.

Requirements:
  • 7+ years of SAP Support leadership roles with minimum 2 full lifecycle of S/4Hana implementations.
  • Strong knowledge of SAP Transport Management.
  • Proven experience in ITIL-based change, incident and Problem Management.
  • Solid understanding of end to end SAP modules/taxonomy and how they interact.
  • Experience with transition SAP program to operational phase.
  • Strategic thinker with a hands on pragmatic approach.
  • Excellent troubleshooting, leadership and communication skills.
  • Team player attitude and hunger to develop new professional skills combined with proactive, development-minded, and goal-focused attitude to work.
  • Excellent documentation, visualization and presentation skills.
  • Experience working with System Integrator and Business Integrator, 3rd parties.
  • Ability to work under pressure and maintain a professional manner.
Responsibilities:
  • Live and exemplify the Five Principles of Mars, Inc. within self and team.
  • Lead a small team and all Service Support activities across the global S/4Hana Landscape and collaborate/work with existing BAU Team.
  • Manage Release and Transport Management.
  • Change and Configuration Management.
  • Tools and Governance Management.
  • Service transition ensuring smooth handover from implementation with a focus on readiness, documentation and training.
  • Governance, Reporting and continuous improvement on system health, change volumes, incident trends and release performance.
  • Manage cross-team and stakeholder relationships to drive collaboration and meet shared goals.
  • Apply problem solving and critical thinking to enable the identification of Technology and Risks associated.
  • Work effectively in diverse team within an inclusive team culture where people are recognised for their contribution.
  • Stay updated on emerging technologies and implement best practice to enhance SAP ecosystem.
What We Offer:
  • Work with diverse and talented Associates, all guided by the Five Principles.
  • Join a purpose driven company, where we're striving to build the world we want tomorrow, today.
  • Best-in-class learning and development support from day one, including access to our in-house Mars University.
  • Industry competitive salary and benefits package.

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