Senior Business Development Professional

Há 6 dias

Goiânia, Goiás, Brasil beBeeManager Tempo inteiro US$2.200 - US$2.800
Client Success Manager Job Description">

Our company is seeking an experienced Client Success Manager to join our team. The ideal candidate will have a proven track record of building and nurturing strong relationships with clients, understanding their business goals, and ensuring that the client's services align with their needs.

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The Client Success Manager will be responsible for serving as the main point of contact for clients, addressing inquiries and concerns promptly, developing and implementing account strategies to drive client satisfaction, retention, and growth, collaborating with clients to understand their objectives, and tailoring our client's services to meet their expectations.

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The successful candidate will also work closely with cross-functional teams to ensure the successful execution of client projects, coordinate project timelines, deliverables, and communication to meet client expectations, identify up-sell and cross-sell opportunities within existing accounts to drive revenue growth, provide regular reports to clients on project progress and results, and ensure a high level of client satisfaction by proactively managing expectations.

">Required Skills and Qualifications">
  • ">
  • Minimum 4 years of experience as a Client Success Manager">
  • Strong communication and interpersonal skills, with the ability to build rapport and trust with clients">
  • Excellent organizational and time management abilities, with a keen attention to detail">
  • Strategic thinking and problem-solving skills, with the ability to analyze data and develop actionable insights">
  • Proficiency in CRM software, Microsoft Office suite, and other relevant tools">
  • Experience in digital marketing agencies is required">
  • Experience in the home services niche is preferred">
">Benefits">

This position offers a competitive salary of USD 2200 to USD 2800 per month, along with the opportunity to work in a fully remote environment with flexible working hours from 9 am to 6 pm EST, and a comprehensive benefits package including US Local Holidays.

">Others">

This is a global role, requiring the successful candidate to work effectively across different time zones and cultures.

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