Lead Salesforce Quality Assurance Specialist
2 semanas atrás
We are seeking a highly skilled Lead Salesforce Quality Assurance Specialist to join our team at Transaction Network Services.
About the RoleThis is an excellent opportunity for a motivated and experienced professional to take on a leadership role in ensuring the quality of our Salesforce platform.
Key Responsibilities:- Provide leadership to a system-wide/cross functional team in Salesforce Quality Assurance testing, including Sales Cloud, Service Cloud, and Field Service with CPQ and Logistics managed packages and API integrations;
- Build test cases, run functional and regression tests, and document results;
- Analyze and recreate defects during User Acceptance Test (UAT);
- Proactively identify and mitigate quality risks and help remove obstacles to release;
- Collaborate with cross-functional teams to build and improve QA processes across all functions within Salesforce and connected products;
- Continuously improve testing processes, tools, and documentation. Drive efficiency through quality with measurable results;
- Provide suggestions through retrospective;
- Bachelor's degree in Computer Engineering or related field;
- 5+ years of software testing experience;
- Ability to think of edge-case scenarios and perform deep results analysis;
- Familiarity with SDLC/STLC, Scrum or Agile development with GIT source control and implement DevOps pipelines;
- Strong communication skills;
- Strong English language skills (verbal and written);
- Proven ability to work collaboratively with stakeholders and team members;
- Ability to solve problems independently while also knowing when to escalate/seek guidance;
- Experience with ITIL/ITSM processes and SDLC best practices;
- Experience working in SaaS industry;
- Experience participating with Agile/Scrum methodology preferred;
- Experience with Jenkins and Selenium test automation software;
- Possession of a passion to work within a fast-paced, high-energy, high-tech environment.
The estimated annual salary for this position is $120,000 - $180,000 depending on qualifications and experience.
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