Network Security Specialist
1 dia atrás
We are seeking a highly skilled and experienced Technical Account Manager to join our team. As a Technical Account Manager, you will be responsible for managing customer relationships, providing technical support, and driving business growth.
Key Responsibilities:- Manage customer relationships and provide exceptional technical support
- Develop and implement strategic plans to drive business growth
- Collect, analyze, and provide recommendations on configuration information
- Collect and analyze customer network information
- Recommend actions based on analysis
- Provide customer education and deliver knowledge transfer
- Conduct weekly status conference calls with customers
- Develop best practice deployment and troubleshooting methodology documentation
- Minimum of five years relevant professional experience in the network industry
- Strong network security and routing experiences
- Exceptional customer service orientation and strong communications skills
- Asset to have CCNA, CCNP, CCIE, and/or CISSP certifications
- Proficient with MS Word, PowerPoint, and Excel
- Scripting and Windows server app experience
We offer a competitive salary and benefits package, including health insurance, retirement savings plan, and paid time off.
About Us:We are a leading provider of cybersecurity solutions, committed to helping our customers protect their businesses from cyber threats. We value diversity and inclusion, and are an equal opportunity employer.
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