Operations Specialist Americas
1 dia atrás
We are seeking a skilled and detail-oriented Operations Specialist to support the day-to-day business operations across the Americas region. This role involves ensuring smooth and efficient processes, collaborating with colleagues and stakeholders, and contributing to the company's success and growth.
This position requires strong organizational skills, attention to detail, and effective communication abilities. The ideal candidate will be comfortable working with standard operating procedures (SOPs) and actively contribute to improving workflows.
Key Responsibilities:- Assist in overall operations department activities, including office management and facilities support.
- Manage local office needs, organize materials, and coordinate vendor services.
- Support the receiving, organizing, and shipping of company computers, tracking and collecting signed terms of responsibility.
- Assist in receiving visitors, supporting workspace needs, and ensuring proper office functioning.
- Manage virtual office-related payments, such as coworking subscriptions and utilities.
- Process and follow up on travel agency invoices for LATAM USA.
- Ensure proper invoice flow, accounting approvals, and status updates.
- Search for new suppliers and assist in partnership discussions when needed.
- Ensure accuracy of shared documents, such as budget trackers, asset lists, and office databases.
- Assist in correspondence management: scanning, receiving, sending, and storing physical and electronic communications.
- Maintain files organized and labeled according to internal standards.
- Create reports, forms, spreadsheets, and slide decks when required.
- Support preparation of sync presentations, data summaries, and visual reports.
- Maintain trackers for asset management, budgets, and office-related tasks.
- Step in during team absences to support document uploads, invoice submissions, or urgent tasks.
- Communicate regularly with Brazil, Peru, Colombia, and the USA-based teams.
- Share updates, progress, and blockers with regional leads and country managers.
- Fluent in both Spanish and English (written and spoken).
- High attention to detail – ensures accuracy in payments, documentation, and reporting.
- Strong ownership – follows through on responsibilities independently and reliably.
- Process-oriented – comfortable working with SOPs and actively contributes to improving workflows.
- Collaborative communicator – shares updates, task progress, and handovers clearly with all stakeholders.
- Proactive – anticipates potential blockers and takes initiative to resolve issues early.
- Creative approach to problem-solving – offers innovative solutions and adapts quickly to operational challenges.
The ideal candidate will have advanced Excel and PowerPoint skills, capable of building dashboards, trackers, and executive-level presentations with a clear, visual structure.
We invite you to apply if you are passionate about operations and excited about this opportunity to join our team.
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