Technical Account Manager

Há 2 dias


São Paulo, São Paulo, Brasil Adjust Tempo inteiro
Unlock Your Potential as a Technical Account Manager at Adjust

At Adjust, we're on a mission to empower marketers around the world to measure and grow their apps across platforms. As a Technical Account Manager, you'll be the main point-of-contact for our clients, providing exceptional technical support and ensuring their success with our award-winning product.

About the Role

As a key member of our Client Services team, you'll handle client inquiries, resolve technical issues, and work closely with internal teams to deliver outstanding results. Your expertise will be invaluable in helping our clients make the most of our product and achieve their goals.

Responsibilities
  • Provide technical support and guidance to clients on Adjust's product features and functionality
  • Collaborate with internal teams to resolve complex technical issues and improve client experiences
  • Develop and deliver tailored training and consultation to high-value clients
  • Stay up-to-date with industry trends and Adjust's product roadmap to provide expert advice to clients
  • Work closely with engineers, developers, and other stakeholders to ensure seamless client onboarding and support
Requirements
  • Proven experience in client-facing roles, with a strong track record of delivering exceptional results
  • Excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment
  • Knowledge of app, mobile, or SaaS industries, with a strong understanding of ad-tech and ad-ops concepts
  • Fluency in English, Spanish, and Portuguese, with the ability to communicate effectively with clients and colleagues
What We Offer
  • A dynamic and inclusive work environment, with a strong focus on transparency, feedback, and fun
  • Opportunities for ongoing professional development and continuous learning, with a generous education budget
  • A comprehensive benefits package, including private health insurance, paid parental leave, and a monthly perk stipend
  • A flexible workplace policy, allowing you to work from home or our office space, with a generous vacation policy and flexible vacation days

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