ESO CE Field Service Engineer

Há 2 dias


São Paulo, São Paulo, Brasil Microsoft Tempo inteiro
Overview

At Microsoft, we are committed to fostering an inclusive work environment that empowers our employees to make a positive impact on our culture every day. We are seeking a highly skilled CO+I Edge Critical Environments Field Service Engineer to join our team.

Job Summary

This role is a key part of our Cloud Operations & Innovation (CO+I) team, which is responsible for delivering the core infrastructure and foundational technologies for Microsoft's online services, including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a Field Service Engineer for Critical Environments, you will play a critical role in ensuring the availability and reliability of our data centers and critical environments.

Responsibilities
  • Ensure compliance with data center business units and service-level policies for Edge Critical Environments (CE).
  • Engage with appropriate teams and resources to execute CE tasks or projects.
  • Manage CE programs associated with area of responsibility.
  • Review and advise on Edge contract process, contract language, and supporting documentation.
  • Deliver new Edge Datacenters in tandem with our partners by providing onsite expertise and reviews.
  • Follow and adhere to safety and security policies and procedures. Report immediately any safety or security issues or concerns.
  • Participate in Root Cause Analysis (RCA) process as appropriate.
Requirements
  • High School Diploma or equivalent AND 2+ year(s) industry experience in a datacenter or other critical environment facility, OR 3+ years industry experience and college coursework.
  • Must be fluent in English.
Preferred Qualifications
  • 3+ years' experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) or IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling).
  • Bachelor's Degree or Technical College certification in mechanical or electrical engineering and/or services.
  • Experience working on large scale CE projects.
  • Experience with the operation of IT infrastructure (Servers, SANs, Networking, etc.).
What We Offer
  • Industry leading healthcare.
  • Educational resources.
  • Discounts on products and services.
  • Savings and investments.
  • Maternity and paternity leave.
  • Generous time away.
  • Giving programs.
  • Opportunities to network and connect.


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