Fraud Prevention and Chargeback Management Expert
Há 16 horas
Our team is seeking an accomplished Project Owner with expertise in fraud prevention and chargeback management to spearhead strategic initiatives focused on safeguarding transactions and mitigating financial risks.
The ideal candidate will be responsible for fostering synergy between product, technology, operations, risk, and customer service teams to ensure seamless project execution, stakeholder alignment, and continuous strategy evolution for fraud protection and dispute resolution.
- Lead end-to-end projects related to fraud prevention, risk analysis, and chargeback/dispute processes;
- Ensure alignment between technical, operational, and business teams to execute projects efficiently and meet deadlines;
- Act as a liaison between areas such as risk, engineering, customer service, and compliance, translating business needs into structured action plans;
- Identify and map risks and opportunities, proposing ongoing improvements in workflows, systems, and processes;
- Manage chargeback and dispute process benchmarks across different countries where we operate;
- Stay current on trends, tools, and regulations in the financial, banking, and digital payments sectors.
We offer a comprehensive benefits package, including our WAVES Program, meal/food allowance, EBANX Education, and more. If you're looking to be part of a forward-thinking organization that's transforming the future of payments with clarity, ambition, and real-world impact – we'd love to connect with you.
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