
Account Liaison Specialist
Há 4 dias
We're on the hunt for a skilled professional to join our team as an Account Liaison Specialist.
About the RoleYou will be the key contact point for clients, providing them with exceptional support and guidance. Your expertise will help navigate our trading platforms with ease, and your problem-solving skills will come in handy when troubleshooting issues.
Key Responsibilities- Be the first point of contact via phone, email, and live chat
- Troubleshoot issues and provide timely solutions
- Guide clients through our trading platforms with clarity
- Handle onboarding and account support
- Collaborate across teams to elevate client feedback
- Follow up on service concerns and log product issues
To succeed in this role, you'll need strong communication skills, especially over phone, email, and live chat. Fluency in English is a must, and experience in FX, KYC, or AML is a plus.
Why This Opportunity Stands Out- A global team that prioritizes quality over quantity
- Tailored learning & development paths
- Employee recognition programs
This role offers a unique chance to make a real impact, working closely with a talented team who share your passion for delivering exceptional results. If you're driven by a people-first mindset and thrive in fast-paced environments, we'd love to hear from you.
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