Digital Threat Investigator

Há 5 dias

Recife, Pernambuco, Brasil Biocatch Tempo inteiro
Threat Analyst, Brazil

BioCatch is a pioneering company in Behavioral Biometrics, leveraging machine learning to analyze user behavior and protect individuals online. Our mission is to unlock the power of behavior and deliver actionable insights, creating a digital world where identity, trust, and ease coexist. With over 25 of the top 100 global banks as customers, BioCatch solutions are used to fight fraud, drive digital transformation, and accelerate business growth.

About the Role

We're seeking a highly skilled Threat Analyst to help our prospects and customers optimize their value within BioCatch solutions. This consultancy role requires advanced analytics skills, domain knowledge expertise, and strong communication abilities. You'll work closely with customers from C-level to operational fraud investigators, providing subject matter expertise and supporting them in achieving their strategic plans.

Key Responsibilities
  1. Maintain strong relationships with fellow fraud fighters within the BioCatch customer base to support and enable them to get maximum value out of the BioCatch solutions.
  2. Provide subject matter expertise (SME) support to our customers to drive the use of BioCatch in achieving their strategic plans.
  3. Work with customers and BioCatch Data Science to continually strive for high fraud detection rates, whilst maintaining low levels of friction for genuine customers.
  4. Use a data-driven approach to prove the value of BioCatch against success criteria for proof of value and pilot projects.
  5. Educate potential and new customers on BioCatch and Behavioural Biometrics specifically for targeting their key problems and use cases.
  6. Work tactically with customers to deploy rules for acute fraud attacks.
  7. Continually focus on leading customers towards best practices.
  8. Be a voice of the customer to internal BioCatch functions to drive our own product strategy and delivery.
  9. Support BioCatch Data Science in researching new and emerging threats across our main use cases including Account Takeover, Account Opening, Remote Access Scams, Social Engineering Scams, and Mule detection.
  10. Deliver reporting and insights on fraud detection performance.
  11. Share interesting stories and learnings from the field with our Sales Enablement function and strive to be a thought leader in the fraud space.
  12. Provide SME support to the BioCatch Sales functions to enable them in new customer acquisitions.
Requirements
  • A bachelor's/graduate degree in Computer Science/Mathematics/Statistics/related field.
  • Full proficiency in Portuguese, English, and Spanish.
  • Experience with financial institutions' fraud departments and/or fraud monitoring tools.
  • Experience working within cross-functional teams.
  • Experience with SQL to an intermediate/advanced level.
  • Experience with Python and/or R (advantage).
  • Understanding of statistical modelling techniques.
  • Strong presentation skills with a proven record of presenting to a range of audience types.
  • Great business and customer relationships.
  • Good communications and teamwork.
  • Self and quick learner.
  • Professional attitude.
  • Availability for travel around the LATAM Region to meet customers and lead onsite workshops.

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