Chief Architectural Officer

The Director of Software Engineering will lead multiple teams building Experian's D2C platforms and consumer experiences. This role combines engineering leadership with a mobile-first, AI-native mindset. The ideal candidate will scale people, platforms, and processes while partnering with stakeholders across the globe.

• Leadership & Strategy
  • Promote multi-year engineering strategy, OKRs, and investment roadmap for a domain within D2C business line in consideration of product outcomes and business growth.
  • Lead teams (managers, architects, engineers) across Hyderabad, establishing a practice of excellence, accountability, and inclusion.
  • Manage headcount planning, hiring bar, vendor strategy, and budget; build an engineering leadership bench.
  • Bridge the gap in product and technology efforts between US and India teams within your domain.
  • Promote platformization and leverage reusable frameworks, automation, and internal tooling to accelerate delivery across teams.
  • Work with counterparts in US while driving OKRs (business and technology).
• Architecture & Platform Direction
  • Guide end-to-end architecture with emphasis on scalability, maintainability, and rapid experimentation.
  • Champion modern patterns: micro frontends, server-driven UI (SDUI), BFF, serverless, API design, and AWS-native systems.
  • Shape the platform owned by teams in Hyderabad while promoting the AI-first mindset and latest trends in agentic system design.
• Delivery & Operational Excellence
  • Establish engineering fundamentals: secure SDLC, reliability (SLOs), incident response, change management, and cost optimization.
  • Ensure platforms meet stringent standards for security, privacy, and compliance; partner with cybersecurity, risk, and data governance.
  • Set bar for code quality, architectural reviews, design docs, and measurable delivery cadences.
  • Promote experimentation velocity with safe rollout strategies (feature flags, canaries, progressive delivery).
  • Promote the mindset of using DORA metrics as one of the factors in recognizing trends in development.
• People, Culture & Enablement
  • Mentor managers, staff/principal engineers, and architects; develop clear career paths and succession plans.
  • Promote hybrid and in-person collaboration in our Hyderabad office.
  • Promote the Product Operating Model, experimentation, discovery, and rapid development.
  • Promote the Exponential Engineer initiative—scale AI-first engineering through reusable agents, prompt abstraction, and internal enablement platforms.
  • Promote adoption of tools like GitHub Copilot, Cursor, Claude, and LLM-integrated workflows; measure impact on lead time and quality.
• Collaboration & Influence
  • Be a trusted partner to Product, Data, Design, Cybersecurity, and SRE to deliver cohesive consumer experiences.
  • Coordinate with other D2C engineering leaders to align standards, reference architectures, and shared services.
  • Communicate crisply with executives—present trade-offs, risk, and Return on investment; make data-driven decisions.

We are a global data and technology company powering opportunities for people and businesses around the world. We help redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into various markets.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a leading organization, we have a team of 22,500 people across 32 countries.

• 15+ years in software engineering, including 5+ years leading managers and multi-team organization.
• Build multi-year strategy, OKRs, budgets, and portfolio planning for consumer platforms (mobile & web), with clear delivery outcomes.
• Expertise building and scaling engineering teams: hiring bar, succession planning, performance management, and leadership development for managers, staff/principal engineers, and architects.
• Data-driven org leadership using outcome and flow metrics (e.g., availability/latency, DORA, quality, cost/unit economics) to drive continuous improvement.
• Hybrid work environment in Hyderabad: Comfortable leading in a hybrid, not-remote setup with regular in-office presence; ability to collaborate across US and India time zones.
• Platform strategy oversight for microservices, micro frontends/BFF, serverless, and AWS—able to review/approve architectures and set reference patterns (not just individual contribution).