Customer Funds Reconciliation Expert

At our organization, our mission is to simplify access to local payment methods and enable the sale of goods and services worldwide.

Our strength lies in our diverse global team with varied nationalities and international locations all united around delivering exceptional products and services to partners and customers.

While our company mission revolves around keeping innovating global commerce, our internal focus is on choosing action, being open, thinking customer-centrically, going further, and winning together.

As a Customer Funds Reconciliation Analyst, you will be part of the Financial Operations Team, interacting with multiple areas of the Global Team to ensure proper tracking and analysis of Customer Funds and Cost of Sales.

1. Supporting the accounting and reporting team with a clear focus on reconciliation of customer funds and cost of sales while demonstrating a good understanding of accounting principles and processes.
2. Contributing to activities preparing, comparing, identifying, analyzing, and solving differences in customer funds and cost of sales to gain a deep understanding of the organization's processes.
3. Improving the quality and speed of internal customer funds and cost of sales analysis by creating new reports and enhancing existing ones.
4. Maintaining up-to-date financial controls and Key Performance Indicators (KPIs).
5. Responding promptly to account manager calls related to reconciliations.
6. Ensuring confidentiality and integrity throughout the reconciliation and accounting process, ensuring fair and unbiased finance practices.
7. Collaborating closely with partners to understand their needs and develop effective improvement plans.
8. Providing clear and helpful information to support internal area inquiries.
9. Actively listening to feedback to continuously improve the area and ensure alignment with business needs.

• Degree in Business Administration, Accounting, Economics, or 2-3 years minimum proven experience in the financial area.
• Proficiency in English is essential for conducting meetings and presentations.
• Desirable proficiency in Spanish.
• Ease of handling different systems.
• Analytical and investigative skills.
• Ability to work within fixed and short timeframes, especially during month-end closure.
• Strong communication skills and ability to work with remote teams globally.
• Multi-tasking and resilient profile to work in a challenging and dynamic environment.

Hybrid Working: A balance between office and home working with a 3 days/week on-site expectation.

Learning and Development: A 3,000 BRL annual budget to support professional growth.

Insurance: Various insurances including life insurance, health insurance dental plan, and travel insurance.

Meal Vouchers: BRL 54/day for meal allowance, supermarket voucher, or both.

Enhanced Family Leave: Support during key life moments.

Transportation Voucher: Costs of commute covered.

Gym Membership: Contribution towards gym membership costs.

New Value (Deals & Coupon Platform): Attractive discounts to restaurants, stores, and events.

Mental Health Platform: Access to one-on-one therapy, chat therapy, therapist-led courses, guided meditations, and more.

SESC: Private institution offering education, health, culture, recreational programs, and social assistance.

Our Principles:

We get things done: We are courageous; we take ownership, make decisions, and get things done.

We act with trust and integrity: We listen first and challenge respectfully. We seek out and leverage diverse perspectives. We welcome and offer honest and open feedback, always assuming positive intent.

We put the customer first: We are laser-focused on delivering outstanding outcomes for our customers. We put the customer at the heart of what we do.

We make things better: We boldly explore new ideas and have an unwavering commitment to continuous improvement.

We work as a team: We collaborate closely and value team success over individual achievement.