Program Coordinator

Are you seeking a rewarding opportunity in a dynamic and forward-thinking organization? Amazon's Brazil team is on the lookout for a skilled Program Manager to collaborate closely with the Retail Vendor Recruitment (RVR) team, assisting our vendors in successfully accelerating their growth within Amazon.

The primary goal of the RVR team is to engage with leading brands in the market and initiate partnerships that enable vendors to thrive on Amazon, thereby enhancing their opportunities within the Amazon Store.

The RVR team is structured around three key programs: Onboarding Excellence, Holdout, and Distributors. This structure is designed to ensure greater efficiency and agility in establishing vendor partnerships.

• Onboarding Excellence: Responsible for onboarding longtail vendors to the Amazon platform.
• Holdout: Focused on building relationships with strategic brands that require extended negotiation periods.
• DIST (Distributors): Aims to enhance availability through improved management of key T2 Distributors and the implementation of scalable mechanisms to ensure profitability while mitigating business impact.

At Amazon Brazil, we prioritize Diversity, Equity, and Inclusion (DEI) across all job roles. We are committed to fostering an internal environment that reflects the diversity of the markets we serve and the customers we engage with.

Our DEI squad comprises representatives from various roles and areas, recognizing that diverse perspectives and experiences are essential to this agenda.

Our leadership is dedicated to embodying our leadership principles, striving to be 'Earth's Best Employer'. We acknowledge our responsibility for change and understand that 'Success and Scale Bring Broad Responsibility'.

Our affinity groups, formed by volunteers from different business sectors, play an active role in shaping our DEI strategies and serve as ambassadors for this initiative, supporting you from Day 1. Remember, at Amazon, 'It's always Day 1'.

• BEN - Black Employee Network
• Glamazon (LGBTQIA+)
• People With Disabilities

• Collaborate closely with team leads to scale the RVR business.
• Design and implement reporting systems for RVR programs.
• Structure and enhance vendor/account-facing processes for Account Managers, emphasizing efficiency.
• Engage with business teams, peers, and stakeholders to promote awareness and engagement regarding developed processes.

• Connect with partner business teams to identify scaling opportunities for the RVR/Selection program.
• Collaborate with Global teams to deliver relevant content to Brazil.
• Develop reports aimed at improving efficiency.
• Explore vendor experience opportunities to create SOPs that address challenges and foster growth.
• Analyze performance data to establish performance and learning objectives that yield expected business outcomes.

A typical day in this role involves working closely with RVR and selection teams to plan and develop scalable reporting and processes, with a focus on efficiency in scaling the selection within the Amazon Store. You will collaborate with global stakeholders and other central teams in Brazil, providing insights to business teams and driving decision-making.

Additionally, you will build self-service reporting platforms and establish automated processes for large-scale data analysis. This position is pioneering within the Brazil Retail organization; an ideal candidate will thrive in ambiguity, creating structure in undefined areas to operate effectively.

Successful candidates will earn trust across diverse stakeholder groups, deliver results independently, and make data-driven decisions.

Familiarity with Amazon's extensive data resources and understanding how to leverage them effectively is essential.

• Collaborate with the team to identify business challenges and provide data/analysis for informed decision-making.
• Work alongside team leads to scale vendor-funded business for medium vendors.
• Develop self-service reports using quicksights and establish automated processes for large-scale data analysis.
• Define analytical approaches and metrics strategies to uncover new insights and formulate recommendations that enhance productivity.
• Proactively identify problems and opportunities, conducting root cause analysis that leads to significant business impact.

BASIC QUALIFICATIONS:

• Experience in process building, project management, and scheduling.
• Bachelor's degree in BI, finance, engineering, statistics, computer science, mathematics, or a related quantitative field.
• Experience in defining program requirements and utilizing data and metrics for improvement.
• Proven track record in defining and executing program timelines and requirements.
• Experience in implementing repeatable processes and driving automation or standardization.
• Advanced knowledge of Excel (including Pivot Tables and VLookUps) and SQL.
• Ability to identify and resolve complex issues.

PREFERRED QUALIFICATIONS:

• Experience in defining and implementing process improvement initiatives utilizing data and metrics.
• Proven experience in driving process enhancements.
• Experience in complex problem-solving within a fast-paced environment.