SAP Concur Integration Consultant

4 semanas atrás

São Leopoldo, Rio Grande do Sul, Brasil SAP Tempo inteiro

About the Role:

The SAP Concur Integration Consultant will be responsible for implementing the technical aspects of SAP Concur core products. This includes understanding business requirements related to customer integration, translating customer requirements into technical application design, and configuring and supporting integration-related components of SAP Concur systems.

Key Responsibilities:

  • Act as a subject matter expert in SAP Concur data integration services and core products to guide customers in best practice configuration and integration designs.
  • Lead assigned data integration projects from initial contact to project close and transition to support according to SAP Concur project methodology.
  • Manage customer expectations (internal and external) with regards to project objectives, deliverables, timeframes, etc. by understanding the key business drivers and their prioritization.
  • Utilize technical skills to support customer testing efforts and troubleshooting connectivity, data transformation, and posting issues.
  • Ensure completion of deliverables, managing schedules, meeting milestones, delivering within budget, and committed project deadlines.
  • Build relationships with SAP Concur's 3rd party partners to ensure seamless and successful integrations.
  • Work on support cases from the data integration queue through to resolution and/or escalation to R&D.
  • Maintain knowledge of 3rd party tools (e.g. Kibana, etc.).
  • Consistently communicate project status with the SAP Concur project manager and/or customer by means of status reports and status calls (as applicable).
  • Develop and maintain knowledge of SAP Concur's functional and technical product knowledge, implementation practices, and methodologies.
  • Be aware of and comply with all corporate policies (e.g. data security, compliance, audit, etc.).

Requirements:

  • Previous experience with technical project management, technical support, consulting, and/or software implementation experience.
  • Basic programming knowledge and SQL skills is desirable.
  • Experience with technical file manipulation (e.g. txt, csv, xls, and xlsx files) is desirable.
  • Experience with XML and/or API (web services) is desirable.
  • Experience with Financial Systems (e.g. ERP) is desirable.

What You'll Bring:

  • Exceptional written and verbal communication skills in English.
  • Excellent presentation skills.
  • Strong technical consulting skills.
  • Analysis and troubleshooting skills.
  • Project management skills.
  • Strong organizational skills and ability to deliver on commitments.
  • Proven ability to engage and interact with internal & external teams to resolve client issues.
  • Ability to address and manage through ambiguous situations - assess situations, problem solve, and make decisions.

About SAP:

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management.

We Win with Inclusion:

SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.

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