Senior Technical Business Analyst

4 semanas atrás


São Paulo, São Paulo, Brasil City Of New York Tempo inteiro

Job Summary

The City of New York is seeking a highly skilled Senior Technical Business Analyst to join its Information Technology Services (ITS) team. As a key member of the Office of Business Solutions, this individual will play a critical role in the analysis, design, development, testing, and implementation of various web and mobile applications.

Key Responsibilities

  • Determine system efficiencies, features, and functionalities for administrative systems, including those used for shelter and subsidy offer inspections, agency reports, and shelter client exits.
  • Integrate new systems, programs, and applications with business operations and services.
  • Gather business requirements and turn them into groomed user stories for development.
  • Develop wireframes and mockups of new features and functionalities.
  • Analyze and improve performance of mobile and web-based systems.
  • Develop written formal and informal documentations, including presentations, functional design documents, and non-functional requirements documents.
  • Coordinate, track, and report on progress being made on project tasks across systems.
  • Conduct demonstrations of new features and functionalities to ensure end-user proficiency.
  • Provide day-to-day support to project teams working on various systems, including the rehousing management system, shelter management system, and asset management system.

Requirements

  • A baccalaureate degree in computer science, engineering, human computer interaction, or a related field, and four years of satisfactory full-time experience related to the area(s) required by the particular position.
  • Advanced knowledge and experience with using tools such as Visio, JIRA, Axure, SQL, or Oracle.
  • Demonstrated experience providing technical business analysis support on Commercial off the Shelf (COTS) web applications, mobile applications, and web services.
  • Excellent analytical, strategic conceptual thinking, planning, and execution skills, verbal and written communication skills, including the ability to explain technical concepts and technologies to business leaders and business concepts to the IT workforce.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic.


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