SAP Customer Engagement Manager
1 semana atrás
About the Role:
The SAP Customer Engagement Manager will be responsible for understanding customer requirements about their SAP Landscape and facilitating solutions and technical services with alignment of the SAP backend support team on the SAP RISE Platform.
Key Responsibilities:
- Engage with customers on a regular basis to provide guidance about their SAP Landscape functioning and any maintenance (planned or unplanned)
- Work closely with SAP IAE, CAA, TSM, and CDM teams to ensure customers have all necessary guidance and information for their SAP Landscape functioning and planning
- Join meetings, answer technical queries from customer teams, and present assessments
- Collaborate with customers to understand their SAP Landscape requirements and provide solutions and technical services
About the Company:
Decision Group is a consulting firm that specializes in providing technology services to its clients. As a SAP Customer Engagement Manager, you will be working with a team of experts who are dedicated to delivering high-quality solutions to our clients.
Requirements:
- Experience in SAP Basis consulting and a desire to become an SDM, Account Manager, or Service Manager
- Strong understanding of SAP RISE Platform and its features
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and meet deadlines
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