
Senior UX Research Professional
Há 2 dias
We are seeking a highly skilled and experienced UX Research Manager to join our organization.
The ideal candidate will be strongly committed to the principles of free knowledge, human-centered research, open source, and collaboration.
The successful candidate will lead and support a small and talented team of design researchers and a program manager to oversee research that informs and advances product, technology, and design developments across more than 300 languages.
Responsibilities:- Building and managing a motivated, collaborative, and high-performing team of individuals from different disciplines, with varying seniority levels and responsibilities in a remote-first environment.
- Identifying research opportunities and overseeing research that inform product and technology teams in building the right products and features for the right users.
- Acting as a trusted and strategic partner for leaders across the organization and supporting them in the adoption of research-based user-centered recommendations.
- Lead and inform planning and strategy discussions through research by consolidating, analyzing, and synthesizing what is known about users, products, services, and organizational needs.
- 3 or more years of experience directly managing, coaching, and developing UX researchers with varying levels of seniority in a large, matrixed organization.
- 3 or more years of experience working with senior leadership.
- 5 or more years of experience conducting or overseeing UX research in product-focused teams or organizations.
- Experience working as a UX researcher, individual contributor, or manager, overseeing human-centered research projects that go beyond a limited number of languages, cultures, and geographies.
- Track record of translating research into design and product.
- Master's or PhD degree in Human-Computer Interaction, Cognitive Science, Statistics, Behavioral Economics, Linguistics, Psychology, Anthropology, or a related field.
- Experience overseeing teams with mixed method expertise.
- Experience working with international vendors and contractors.
- Experience working with volunteer communities and projects.
- Experience working in NGO, non-profit, or social good-oriented organizations.
- Experience contributing to projects.
- Fluency in languages beyond English.
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