SAP Internship Program Manager
Há 3 dias
About the SAP Global Internship Opportunity
This is a paid internship program for university students to find purpose in their careers.
- Collaborative Work Environment: Meet with mentors, make new friends across the globe, and create a thriving professional network.
- Career Growth Opportunities: With this internship, you'll have access to a global network of industry leaders, entrepreneurs, and career development opportunities at your fingertips.
The SAP Service Team provides ongoing technical support and services to customers. They follow-up post-sales, ensure customer satisfaction, advise on product performance and maintenance issues, and more.
This is a unique chance to be part of a team that supports customers within an organization that interfaces between the customer and technical support across the globe.
Responsibilities:
- Provide a globally accessible escalation point for existing customer incidents.
- Support consultants on effective issue resolution and internal communication.
- Fulfill process gaps to ensure consistent and reliable processing of critical customer incidents.
- Ensure visibility to our customer and internal stakeholders into any associated action plans for resolution toward critical customer incidents.
- Offer feedback for future process improvement.
- Participate in internal projects driven by business requirements.
We're looking for someone who takes initiative, perseveres, and stays curious. You like to work on meaningful projects and are energized by lifelong learning.
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