Senior Account Recovery Specialist

2 semanas atrás

São Paulo, São Paulo, Brasil beBeeCollections Tempo inteiro R$50.000 - R$75.000
Dynamic Collections Role

We are seeking a seasoned professional to manage overdue accounts and implement data-driven strategies for the optimization of our collections function.

This role offers the opportunity to contribute to process improvements through automation initiatives and enhance the recovery of delinquent accounts.

Responsibilities:
  • Manage portfolios of overdue accounts and perform daily follow-ups on delinquencies.
  • Negotiate payment plans and methods with clients while prioritizing strategic and respectful recovery.
  • Update accounts receivable information in our ERP system.
  • Analyze performance reports (aging lists, delinquency trends, collection KPIs) using Excel and Power BI.
  • Support internal and external audits with accurate documentation.
  • Automate routine processes using tools like Power Automate, VBA, macros, or RPA.
  • Collaborate with cross-functional teams to ensure alignment on collection strategies.
  • Identify trends, risks, and opportunities for improvement by analyzing credit and collection KPIs.
Requirements & Qualifications
  • Bachelor's degree in Business Administration, Economics, Accounting, Engineering, Mathematics, or related fields.
  • Previous experience in Collections and/or Credit is required.
  • Familiarity with AI tools (e.g., Copilot, ChatGPT), Power BI, and dashboards is necessary.
  • Advanced Excel skills are essential.
  • Excellent English proficiency is required.

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