
Global Network Delivery Lead
Há 5 dias
This role supports the global network infrastructure environment, ensuring its availability, security and adherence to standards.
Key Responsibilities:- Deliver network service roadmap in three areas: WAN/LAN, Audio/Video Conferencing and Security.
- Translate business needs into technical solution specifications.
- Document solutions according to defined rules for support by IT OPS and Vendors.
- Lead and follow up on mid-size projects and improvement plans.
- Promote procedures, standards and rules in place and seek opportunities to enhance them in the Network space.
- Suggest and implement network infrastructure upgrades, modifications and EOL replacements.
- Interact with stakeholders to understand service level agreements and maintain them.
- Conduct risk assessment and develop mitigation plans.
- Represent and run network infrastructure services within agreed SLA, ensuring availability, capacity and reliability.
- Cooperate with the resolution of Major Incidents and Support Tasks, deployments & changes for supported technology within agreed SLA's.
- Supervise vendor resources to support and maintain company network operation within supported technology.
- Maintain working relationships with key stakeholders (IT Operations, Information Security, Local and Global Infrastructure, Business applications).
This role may also include some responsibilities depending on current team needs and/or personal development goals.
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