Customer Success Operations Specialist

1 dia atrás


São Paulo, São Paulo, Brasil Adlook Services Tempo inteiro

**What You Will Do**:

Develop and implement efficient processes to enhance customer success operations;
- Collaborate with business teams to identify and meet their needs;
- Take ownership of operational tasks and initiatives;
- Support commercial teams with key operational tasks;
- Manage system access and support CRM-related tasks;
- Work closely with the Customer Success team to understand their operational needs and challenges;
- Utilize data analysis to identify trends, issues, and opportunities for improvement;
- Develop and implement effective processes to streamline customer success operations;
- Regularly monitor and report on key performance indicators (KPIs) related to customer success operations;
- Identify and implement technology solutions to enhance efficiency and effectiveness in customer success operations;
- Conduct regular audits to ensure data integrity and compliance with established processes and procedures.

**What We Are Looking For**:

Proven experience in similar roles in tech or B2B sectors;
- Strong organizational skills and multitasking ability;
- Proficiency in process optimization;
- Advanced English;
- High level of ownership and responsibility;
- Team player with a problem-solving approach;
- Experience with CRM systems like Pipedrive or Salesforce.

**Why Adlook**:

Be part of a company shaping the future of digital marketing;
- Impactful role in a strategic entity of the Adlook group;
- Flexible working arrangements;
- Exposure to a fast-paced and growing online advertising sector;
- Work in a truly international environment with a dynamic, open-minded team.

**What We Offer**:

Opportunity to work with a young and fast-growing global organization with offices across EMEA, US and LATAM;
- Collaborative atmosphere while working with a dynamic team of open-minded professionals with passion for internet technology and advertising solutions;
- Friendly working environment;
- Opportunities for professional growth;
- Competitive compensation and benefits.


  • Cybersecurity Expert

    4 semanas atrás


    São Paulo, São Paulo, Brasil Palo Alto Networks Tempo inteiro

    About the RoleWe are seeking a highly skilled Cybersecurity Expert to join our team as a Security Operations Transformation Specialist. This is an exciting opportunity to work with leading-edge technologies and contribute to the success of our customers.


  • São Paulo, São Paulo, Brasil Jitterbit Tempo inteiro

    Job DescriptionWe are looking for a skilled Customer Success Analyst to join our team at Jitterbit. As a key player in our customer success journey, you will be responsible for delivering exceptional results and ensuring our clients achieve their strategic business objectives.Responsibilities:Develop and implement tailored success plans with clients to drive...


  • São Paulo, São Paulo, Brasil Amazon Servicos De Varejo Do Brasil Ltda. Tempo inteiro

    About the RoleAmazon Servicos De Varejo Do Brasil Ltda. is seeking a driven and detail-oriented Business Operations Specialist to join our Retail Business Services team in Brazil. This role will be responsible for developing business relationships with vendors and providing operational support.Key ResponsibilitiesWork with vendors to ensure efficient...


  • São Paulo, São Paulo, Brasil SAP Tempo inteiro

    SAP empowers organizations with transparency around their as-is IT landscape, enabling them to visualize its interconnections and assess its support of business capabilities. As a Customer Support and Success Specialist, you will play a critical role in the company's current and future success by analyzing and enabling customers to efficiently use the SAP...


  • São Paulo, São Paulo, Brasil The Leading Hotels of the World Tempo inteiro

    Job DescriptionThis role is an exciting opportunity to join The Leading Hotels of the World as a Customer Service Operations Specialist.About the RoleAs a Customer Service Operations Specialist, you will be responsible for providing administrative and operational support to the Global Servicing team by completing tasks related to customer servicing such...

  • Operations Specialist

    4 semanas atrás


    São Paulo, São Paulo, Brasil Instaleap Tempo inteiro

    As an Ops Specialist at Instaleap, you will play a key role in helping our clients achieve their operational goals. Your responsibilities will include analyzing data related to product usage, delivering training to clients, and resolving doubts on product usage and configuration. You will also be responsible for carrying out weekly follow-up calls with our...


  • São Paulo, São Paulo, Brasil Smallworld Fs Tempo inteiro

    Job Title: Global Technology Operations SpecialistAt SmallWorld Fs, we're committed to providing exceptional service to our customers. As a Global Technology Operations Specialist, you will play a key role in ensuring the smooth operation of our technology ecosystem. Key Responsibilities:- Collaborate with project teams to identify and deliver IT operations...


  • São Paulo, São Paulo, Brasil Braze Tempo inteiro

    About the RoleWe're seeking a highly skilled and motivated Customer Engagement Specialist to join our team at Braze. As a key member of our Global Services and Support team, you will play a crucial role in ensuring the success of our customers' WhatsApp onboarding experience. Responsibilities- Support customers in setting up and configuring their WhatsApp...


  • São Paulo, São Paulo, Brasil Ebury Tempo inteiro

    Ebury is a FinTech success story, positioned among the fastest-growing international companies in its sector. Founded in 2009, we are headquartered in London and have more than 1700 staff with a presence in over 25 countries worldwide.Cultural diversity is part of what makes Ebury a special place to be. From diverse team experiences to celebrating success...


  • São Paulo, São Paulo, Brasil Catho Online Ltda. - BR - Specialist Tempo inteiro

    Job DescriptionWe are seeking an ERP Accounting Specialist to join our team at Catho Online Ltda. - BR - Specialist.Key Responsibilities:Accounting entry of Oracle ERP with precision and accuracy.Maintenance of vendor and customer information in the ERP system.CST monthly PAC check to ensure financial compliance.Monthly accounting closing with attention to...


  • São Paulo, São Paulo, Brasil Red Bull Gruppe Tempo inteiro

    About UsAt Red Bull, we believe in the power of sports and culture to bring people together. Our mission is to inspire human flight – not just in athletes, but in everyone who dares to dream big.Job SummaryWe are seeking a highly motivated Sustainability Operations Specialist to join our team. As a key member of our operations team, you will play a crucial...


  • São Paulo, São Paulo, Brasil Prove Tempo inteiro

    Key Responsibilities:Lead the customer retention process by acting as a customer advocate within the organization.Oversee the customer experience by streamlining processes and ensuring customer satisfaction.Develop tailored engagement strategies to drive success and growth.About the Role:Prove is seeking a skilled professional to manage and nurture post-sale...

  • Customer Success Manager

    2 meses atrás


    São Paulo, São Paulo, Estado de São Paulo, Brasil ODATA - An Aligned Data Centers Company Tempo inteiro

    Summary:Responsible for developing and implementing a customer strategy plan to support ODATA customers in Latin America, from signature of contract up to delivery of data center capacity and ongoing operations, promoting customer satisfaction and loyalty.Duties and Responsibilities:Oversee and orchestrate all aspects of service delivery on assigned customer...


  • São Paulo, São Paulo, Brasil Catho Online Ltda. - BR - Specialist Tempo inteiro

    We are seeking a talented Brazil Actuarial Specialist to play a key role in helping our customers manage risk through our insurance solutions.Key Responsibilities:Quantify risk and develop insurance pricing strategiesReserve losses for AIG's major insurance operating companies globallyCollaborate with Finance, Claims, Operations, Marketing, and Risk teams


  • São Paulo, São Paulo, Brasil Salesforce Tempo inteiro

    About SalesforceWe're a customer-centric company that empowers businesses to connect with their customers in innovative ways.Job OverviewThis role involves achieving and exceeding targets for Signature Success plans across bookings, attachment, upgrades, and conversions. The ideal candidate will build strong relationships with internal partners to identify...


  • São Paulo, São Paulo, Estado de São Paulo, Brasil CUB Tempo inteiro

    A CUB está crescendo, e queremos você no nosso time! Somos a CUB, uma fintech que está revolucionando o mercado imobiliário com inovação e tecnologia. Ajudamos loteadores e incorporadores de todo o Brasil a descomplicar a gestão dos seus negócios com eficiência e inteligência. Agora, estamos em busca de uma pessoa apaixonada por criar conexões,...


  • São Paulo, São Paulo, Brasil SGS Société Générale de Surveillance SA Tempo inteiro

    About the Role: As a Senior KYC Operations Specialist at SGS Société Générale de Surveillance SA, you will play a vital part in ensuring compliance with anti-money laundering and counter-terrorism financing regulations. We are seeking an experienced professional to join our team and contribute their expertise in customer due diligence and risk...

  • Customer Support Specialist

    3 semanas atrás


    São Paulo, São Paulo, Brasil SAP Tempo inteiro

    Job DescriptionWe are seeking a highly skilled Customer Support Specialist to join our dynamic team in Sao Paulo, Brazil. As a key member of our Customer Success organization, you will play a critical role in ensuring the success of our customers by providing exceptional support and assistance.Key Responsibilities:Provide initial response and operational...


  • São Paulo, São Paulo, Brasil Royal Enfield Tempo inteiro

    Job DescriptionAs a seasoned Logistics Operations Specialist, you will play a pivotal role in the Global Commercial Organization at Royal Enfield. Reporting to the Operations Manager - Americas, you will be responsible for managing end-to-end logistic activities from order receipt to delivery on dealerships or final customers, with a primary focus on the...


  • São Paulo, São Paulo, Brasil Catho Online Ltda. - Br - Specialist Tempo inteiro

    Job OverviewCatho Online Ltda. - Br - Specialist is seeking a highly skilled Procurement Operations Specialist to join our team in Sao Paulo.About the RoleThis is an exciting opportunity to leverage your expertise in procurement operations and drive strategic sourcing initiatives within our organization.Key Responsibilities:Sourcing and Vendor Management:...