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Senior Business Systems Analyst
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As a Senior Technical Business Analyst at AgileEngine, LLC, you will lead complex technical programs and projects, ensuring teams stay aligned on goals and timelines. You will be responsible for managing the program's strategic and technical aspects, including understanding, collaborating, documenting, and communicating end-to-end job feed management systems workflow.
Requirements- Minimum 3 years of experience as a Technical Business Analyst;
- Business Requirements Document (BRD): Detailed documentation of business needs, objectives, and high-level features;
- Process Mapping & Analysis: As-Is and To-Be Process Maps. Visual representation of current and future state processes, identifying areas for improvement;
- Strong presentation and communication skills;
- Upper-intermediate English level.
- Requirements Gathering: Skilled in stakeholder interviews, facilitating workshops, and observing workflows to identify inefficiencies;
- Documentation: Clear, structured writing of BRDs, including use cases and both functional/non-functional requirements. Version control and documentation management;
- Business Analysis: Strong problem-solving, prioritization of requirements, and feasibility analysis;
- Communication and Collaboration: Stakeholder engagement, conflict resolution, and effective presentation of BRDs;
- Tools and Software: Proficient with tools like Jira, Azure DevOps, Confluence, and Visio for requirements and process mapping;
- Process Mapping & Analysis: Proficient in Process Flow Diagramming, As-Is/To-Be Process Mapping, Business Process Model and Notation (BPMN) and Value Stream Mapping;
- Process Analysis: Gap analysis, root cause analysis, and process optimization. Also with Lean and Six Sigma and Cost-Benefit Analysis;
- Process Mapping Tools: Proficiency in using tools like Microsoft Visio, Lucidchart, Bizagi, or IBM Blueworks Live for creating process maps and diagrams;
- Technical Knowledge: Understanding of system architecture, SDLC, cloud platforms, APIs, and data engineering;
- Strategic Thinking & Innovation: Long-term vision, roadmap planning, and continuous improvement mindset;
- Process Improvement & Change Management: Experience in streamlining processes and managing organizational change;
- Additional Tools: Familiar with project management tools (Jira, Asana) and collaboration tools (Slack, Zoom).