Support Operations Assistant

1 semana atrás


São Paulo, São Paulo, Brasil beBeeOperations Tempo inteiro

Job Title: Support Operations Assistant

About the Role

The Support Operations Assistant plays a pivotal role in ensuring seamless service delivery to customers. This involves monitoring and analyzing issues to guarantee that contracted service levels are met, as well as post-processing of service requests.

This individual will serve as the single point of contact for customers regarding issue resolution and escalations. They will work closely with internal teams such as service, product, sales, and others to adopt an integrated and coordinated approach to issue analysis and resolution.

Key Responsibilities
  • Monitor and analyze service delivery issues
  • Manage resolution of service delivery issues to meet contracted service levels
  • Post-process service requests
  • Serve as a single point of contact for customers regarding issue resolution and escalations
  • Collaborate with internal teams for integrated and coordinated issue analysis and resolution
Required Skills and Qualifications
  • Exceptional analytical and problem-solving skills
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Proficiency in relevant software applications
  • Demonstrated ability to work collaboratively with cross-functional teams
Benefits

We offer a competitive compensation package, comprehensive benefits, and opportunities for growth and development in a dynamic and supportive work environment.

What We Offer

In addition to a fulfilling career, we provide a range of benefits to support your overall well-being, including health insurance, retirement savings plan, paid time off, and professional development opportunities.


  • Legal Operations Assistant

    4 semanas atrás


    São Paulo, São Paulo, Brasil Tether Operations Limited Tempo inteiro

    Created in October 2014, Tether USDt was the first stablecoin in existence and remained the sole stablecoin in the market until March 2018. Tether is disrupting the legacy financial system by offering a more modern approach to money. By adding fiat currency-digital cash to the blockchain, Tether makes a significant contribution to a more connected ecosystem...


  • São Paulo, São Paulo, Brasil beBee Careers Tempo inteiro

    Job Title: Sales Operations AssistantAbout the Role:We are seeking an Account Management Intern to support our regional sales team in the Americas region. This role will involve market assessments, investigations, and new business development.Responsibilities:Support in monitoring sales and results / business forecast


  • São Paulo, São Paulo, Brasil beBeeOperations Tempo inteiro

    Job Title: Operations AssistantAssist with day-to-day operations in a dynamic environment.About the Role:We are seeking a highly organized and detail-oriented individual to join our team as an Operations Assistant. In this role, you will be responsible for supporting the execution of daily tasks, maintaining accurate records, and ensuring seamless...

  • Support Assistant

    2 semanas atrás


    São Paulo, São Paulo, Brasil Cognizant Tempo inteiro

    **Support Assistant****Who We Are****What You'll Do**As a Support Assistant, will serve customers of different levels, support technical issues related to products, processes and project guidelines.**Key Responsibilities**- Support team (end to end process).- Drive agents to Best Performance.- Attend e replicate mandatory training sections.- Work according...


  • São Paulo, São Paulo, Brasil beBeeOperational Tempo inteiro

    **Financial Operations Assistant RoleAt our organization, we're seeking a skilled Financial Operations Assistant to join our team. As a key member of our finance department, you will play a vital role in ensuring the smooth operation of our financial activities.Job Description:Monitor and track cash flows for investment funds;Zero out cash boxes and manage...


  • São Paulo, São Paulo, Brasil beBeeOperations Tempo inteiro

    Job Title: HR Operations Assistant


  • São Paulo, São Paulo, Brasil beBee Careers Tempo inteiro

    Job Title: Business Operations Assistant About the Role:We are seeking a skilled Business Operations Assistant to support our Ad Sales team in various administrative and financial tasks. As a key member of the team, you will be responsible for coordinating activities, managing vendor relationships, and providing financial support. Main...

  • Operations Assistant

    2 semanas atrás


    São Paulo, São Paulo, Brasil beBeeOperations Tempo inteiro

    We are currently seeking a dedicated and ambitious candidate to join our team as an Operations Assistant. This role offers the opportunity to work with our global energy industry clients, providing technical support and expertise in well logging equipment operations.This is an exciting chance for you to develop your skills and experience, working alongside a...


  • São Paulo, São Paulo, Brasil beBeeOpportunity Tempo inteiro

    Our goal is to find talented individuals who are eager to contribute to our team. We are seeking an Operations Assistant to support our business operations and help us achieve our goals.This role will involve working closely with our team members to identify opportunities for improvement and implementing changes to optimize our processes.The ideal candidate...


  • São Paulo, São Paulo, Brasil beBeeBusiness Tempo inteiro

    Business Operations AssistantWe are seeking a highly organized and skilled Business Operations Assistant to join our team.Key Responsibilities:Support facility operations and provisioning, as well as non-real-property planning and project administration.Process invoices and payments according to internal procedures, ensuring excellence in financial...