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Senior Integration Specialist
2 meses atrás
About the Role:
We are seeking a highly skilled Senior Integration Specialist to join our team at Integration. As a key member of our team, you will play a critical role in helping our customers succeed with our product while providing valuable input for improving the product itself.
Key Responsibilities:
- Product Demonstration: Demonstrate our product to potential customers, showcasing its capabilities and features.
- Customer Understanding: Work closely with customers to understand their integration needs and translate those requirements into configuration and code.
- Issue Resolution: Identify and resolve customer issues, both product-related and integration logic-related.
- Product Feedback: Provide critical feedback to our product team to enhance the product's self-service capabilities.
- Optional Tasks: Improve documentation and other customer-facing materials, and implement changes to the product to enhance the customer experience.
Requirements:
- Integration Experience: Proven experience working with SaaS APIs and building integrations, with or without using tools.
- Technical Skills: Basic understanding of front-end and backend development to comprehend code snippets and create your own.
- Communication Skills: Excellent verbal communication skills in English, with the ability to lead customer calls.
- Autonomy: Ability and desire to work independently, with minimal supervision.
Desirable Qualifications:
- Business Acumen: Understanding of the business SaaS space, including CRMs, task management, accounting, and HR tools.
- Integration Platforms: Experience with integrations platforms.
About Us:
We value autonomy, proactive alignment, and the drive to get things done every day. We believe in giving our team the freedom and tools they need to succeed. As a fully remote company, we invest in building personal relationships to enable high-velocity teamwork. This is a unique opportunity to grow with us and shape the future of our company.
