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Customer Service Representative | Teleperformance

2 meses atrás


São Paulo, São Paulo, Brasil Teleperformance Tempo inteiro
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, resolving issues, and promoting our products and services.

Key Responsibilities
  • Provide timely and effective responses to customer inquiries via phone, email, and chat
  • Resolve customer complaints and issues in a professional and courteous manner
  • Meet or exceed sales targets and performance metrics
  • Stay up-to-date with product knowledge and industry trends
  • Collaborate with internal teams to achieve business objectives
Requirements
  • High school diploma or equivalent required
  • Fluent English language skills
  • Previous customer service experience preferred
  • Ability to work in a fast-paced environment
  • Strong communication and problem-solving skills
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance