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Customer Service Representative | Teleperformance
2 meses atrás
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, resolving issues, and promoting our products and services.
Key Responsibilities- Provide timely and effective responses to customer inquiries via phone, email, and chat
- Resolve customer complaints and issues in a professional and courteous manner
- Meet or exceed sales targets and performance metrics
- Stay up-to-date with product knowledge and industry trends
- Collaborate with internal teams to achieve business objectives
- High school diploma or equivalent required
- Fluent English language skills
- Previous customer service experience preferred
- Ability to work in a fast-paced environment
- Strong communication and problem-solving skills
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance