Mobile Infrastructure Specialist
3 semanas atrás
RED Global is seeking a highly skilled Mobility Engineer to join our team. As a Mobility Engineer, you will be responsible for maintaining and developing existing mobile infrastructure environments, reviewing and developing knowledge articles and end-user documentation, collaborating with mobility teams on determining and outlining process improvements, and responding to escalations on help desk and service-related issues.
Key Responsibilities:
- Maintain and develop existing mobile infrastructure environments
- Review and develop knowledge articles and end-user documentation
- Collaborate with mobility teams on determining and outlining process improvements
- Respond to escalations on help desk and service-related issues
Requirements:
- Bachelor's degree in computer science, information technology, or a related discipline, or equivalent relevant experience
- 5+ years of experience in managing Mobile Device Management environments
- Experience with iOS and Android device deployments (Apple ADE, Android Enterprise); management and troubleshooting
- Knowledge of Azure AD and M365 core services and functions
- Excellent interpersonal, verbal, and written communication skills
Preferred Qualifications:
- Existing experience with Intune Mobile Device Management
- Experience with additional supporting management tools (Mobile Threat Defense, VPN)
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