Operations Leader

3 semanas atrás


São Paulo, São Paulo, Brasil Blueground Tempo inteiro

At Blueground, our vision is to make people feel at home. We strive to deliver a seamless experience, providing flexibility and confidence to our guests. With a growing presence in 32 cities, we aim to expand our 15,000 homes and reach 100,000 by 2025.

We foster a collaborative culture, embracing inclusivity and opportunity. Our team members enjoy the freedom to choose their preferred work style, be it fully remote, in-office, or hybrid. This flexibility allows us to attract top talent and drive innovation.

We value our core principles: prioritizing time as our most valuable resource, striving for excellence, caring deeply for our guests and colleagues, and maintaining transparency to build trust and enhance communication.

We're seeking an experienced Operations Manager to join our Brazil team. As a key role, you'll oversee the implementation, adaptation, and continuous improvement of our business systems and processes. Your primary focus will be on ensuring our properties are ready for guests in a timely manner, managing contractors, and maintaining smooth operations.

Key Responsibilities:

  • Coordinate the operational setup and maintenance of our properties, adhering to brand guidelines
  • Drive cost reductions and process enhancements while maintaining quality standards
  • Liaise with contractors, vendors, and partners to deliver exceptional guest experiences
  • Collaborate with cross-functional teams to improve efficiency and effectiveness
  • Collect and analyze data to achieve productivity targets, reduce costs, and enhance customer service
  • Lead the onboarding process for Operations Associates and provide continuous feedback

Requirements:

  • 4+ years of experience in business operations or services, preferably in a start-up, SME, or large corporation
  • Bachelor's degree
  • Advanced English proficiency
  • Results-driven, with excellent communication and organizational skills
  • Proven team management experience, with a guest-centric mindset
  • Project management skills, with experience working under tight deadlines
  • Hospitality or real estate experience is a plus

We're committed to creating a culture of collaboration, inclusivity, and opportunity. If you're a results-oriented go-getter with exceptional communication and organizational skills, we encourage you to apply.



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