Client Services Associate
4 semanas atrás
About the Role:
The Client Services Associate is a key member of our global support team, responsible for delivering exceptional client experiences and ensuring the successful completion of translation projects.
Key Responsibilities:
- Respond to client requests for new project initiatives through our centralized technology platform.
- Collaborate with production team members to assess project scope, produce cost and timeline estimates, and initiate project-related work.
- Anticipate and address potential roadblocks to successful project completion.
- Monitor and communicate project progress, ensuring strict adherence to deadlines and budgets.
- Serve as the central point of contact for clients and liaison between internal production staff.
Requirements:
- Bachelor's degree.
- Excellent written and verbal English communication skills.
- Exceptional problem-solving and analytical skills.
- Customer service and/or project management experience.
- Strong organizational skills, attention to detail, and ability to multitask.
- Working knowledge of MS Office.
- Ability to prioritize tasks and work in a team environment.
About TransPerfect:
At TransPerfect, we offer a culture of innovation, intellectual stimulation, and growth opportunities. Our comprehensive benefits package includes medical, dental, and vision insurance, 401k matching, and other perks. We are an equal employment opportunity provider and welcome applications from diverse candidates.
Salary: BRL 5,527.46/month
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