Stability Expert

As a Site Reliability Engineer, you will play a pivotal role in ensuring the stability and scalability of our systems. This is an opportunity to showcase your technical expertise and contribute to the success of our organization.

• Handle major incidents via a structured approach and provide timely updates until resolution.
• Perform thorough application troubleshooting and identify preventive measures.
• Manage requests related to deployments, feature toggles, and data fixes.
• Coordinate with cross-functional teams to resolve production incidents.
• Enhance monitoring capabilities using tools like Dynatrace, Kibana, and Splunk.
• Develop and improve monitoring scripts and alerts based on incident learnings.
• Respond to customer escalations and coordinate with Support & Engineering teams.
• Support planned activities and respond to ad-hoc requests from engineering teams.

• Deep experience in DevOps and Production Support.
• Experience in automation and CI/CD practices.
• Familiarity with cloud platforms (GCP, AWS, or Azure).
• Hands-on experience with monitoring tools such as Dynatrace, Kibana, and Splunk.
• Strong troubleshooting skills and ability to deep dive into application issues.
• Excellent communication and coordination skills across teams.