Customer Success Lead

2 semanas atrás


São Paulo, São Paulo, Brasil beBee Careers Tempo inteiro

About the Role:

We are seeking an experienced professional to join our team as a Customer Success Manager. This individual will be responsible for maintaining and growing relationships with our most important customers.

  • As a Customer Success Manager, you will serve as the primary point of contact for our most important customers.
  • You will build and maintain strong relationships with key stakeholders, understanding their business needs and providing solutions to meet those needs.
  • Working closely with our sales team, you will identify opportunities to upsell and cross-sell our products and services.
  • Collaborating with our product team, you will ensure that our products meet the needs of our customers.
  • You will monitor customer usage and provide insights to our product team to drive product improvements.
  • Developing and executing customer success plans, you will ensure customer satisfaction and retention.
  • Providing customer feedback to our internal teams, you will help drive continuous improvement.

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