Senior Services Engineer

Há 2 dias

brasil Nexperia Tempo inteiro

Nexperia is a world-class company in semiconductor development and in-house production. We form a global network of talent, with passion and performance, perseverance, and professionalism. Join TeamNexperia and become part of a leading company that supports, rewards, and challenges you equally, in a dynamic environment, working for world-class results. Talk to us today and learn your true capabilities in an energetic company where you will develop and thrive, the Efficiency Company – Nexperia.

Join ITEC and connect your unique talents and passion to your goals for a fulfilling career with growth and reward. We are an independent subsidiary of Nexperia, ITEC combines state-of-the-art equipment and automation expertise with 30 plus years of semiconductor manufacturing experience as an equipment and automation partner. From new developments to an installed base of more than 2500 of the industry’s most advanced tools, ITEC enables all customers to test and assemble sustainably with the world’s fastest production rates. Addressing the constant pressure to reliably pack more functionality into smaller, compact footprints in ever higher quantities.


At ITEC, we don’t build equipment—we engineer answers to our customers’ challenges, partnering with leading semiconductor companies to keep the world connected. Our high-volume, high-speed, and high-accuracy solutions enable our customers to assemble and test 250 million semiconductors every single day. Working with ITEC means bringing new ideas to life in a dynamic environment where your talents and passion for technology are valued. We work with customers in diverse and multiskilled teams to realize the best solutions. Dedicated to growing sustainably and staying mindful of our corporate and social responsibility, we pride ourselves on our entrepreneurial and innovative approach. Are you ready to join us?


Field Service Engineer (Die Bond Equipment) will be working under a global service department, comprised of multinational team members. The team is supporting various platforms in regions of SEA, CHINA, Europe and US


Key Responsibilities:

Responsible for installation, setup and buyoff new machines/modules at customer site

Support assembly sites in problem solving after machine release.

Assist suppliers in technical trouble shooting during serial production

Actively support in product development stage by giving constructive advice to the product team based on customers feedback

Execute prototype building and testing of equipment, modules or improvements of existing equipment

Validate the products in accordance with the design, customers’ requirements and the reliability during product release stage

In charge Beta-test at customer site and responsible for resolving technical problems encountered

Formulate and execute plans to improve machine’s quality/speed/cost performance

Responsible for training and acceptance of new equipment at the customers

Facilitate regular technical meetings with customers.

Chanell customer feedback via JiRA CASE/CRS and follow up for closure.

2nd line support for system automation onsite, attend, report, liaison with factory, carried out corrective action


Additional onsite support task and information collection request from ITEC factory


Qualifications:

  • Bachelors Degree in Mechanical, Electrical, or Mechatronics Engineering
  • 5+_years of experience in semiconductors / electronic manufacturing industry
  • Solid experience on high precision assembly equipment in die bond area.
  • Analytical mindset, strong problem-solving and organizing skills
  • Good interpersonal skills and able to deliver results through determination and team-work
  • Good communication skills with fluency in English
  • Mature, customer-service oriented and able to work independently
  • Willing to travel frequently, both domestic and international
  • Stationed at customer’s site.

Mindset/Culture:

  • Start-up mentality.
  • Values: Integrity, Drive, Caring, and Teamwork.
  • Delivers Results.
  • Innovates and simplifies.


Nexperia is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. Nexperia’s management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, TeamNexperian’s activities, access to facilities and programs and general treatment during employment

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