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Robotic Specialist
Job Summary
Frontmatec ASUAN is seeking a Robotic Product Specialist for the Brazilian and South American market. The specialist will be responsible for the technical, operational, and commercial aspects of Frontmatec's robotic solutions portfolio.
Main Responsibilities
• Lead the development and implementation of robotic solutions for the red meat processing industry.
• Drive the sales process of robotics solutions and open new markets in South America.
• Recommend new products and versions based on validated market needs and competitive offers.
• Serve as the technical reference for evaluating the performance (operating costs and ROI) of robotic products at customer sites.
• Participate in equipment testing at plants, report issues, and ensure necessary corrections are applied.
• Collaborate with the after-sales service team to analyze wear and spare part consumption, providing advice when anomalies occur.
• Conduct performance studies and gather 'Voice of the Customer' feedback.
• Promote the product among market influencers and decision-makers.
• Develop new marketing material and ensure that marketing documentation (videos, presentations, data sheets, case stories, technical articles) is up-to-date, notifying the marketing department when changes are needed.
• Ensure technical documentation (user manuals, spare parts manuals, etc.) is kept current, notifying relevant departments when necessary.
• Collaborate with trainers to develop and update the required training plans for both internal and external users.
• Manage obsolescence and collaborate with engineering and after-sales teams to establish replacement plans.
• Record and categorize all improvement requests, reporting them to the Product Director.
• Work across cultures within companies that belong to the Frontmatec Group.
Position Requirements
• Degree in electrical, mechanical, or process engineering.
• Knowledge of automation (mechanical, electrical, robotics, vision systems).
• Relevant experience, with knowledge of market potential and customer needs related to robotic product lines.
• Experience in the meat processing industry.
• Familiarity with health and safety standards in slaughterhouses and manufacturing processes.
• Advanced in English (spoken and written).
• Strong sense of customer service and organization.
• Business market development expertise.
• Analytical and logical thinking skills.
• Located in Brazil working remotely
• Availability for frequent travel.
Skills, Knowledge, and Behaviors
• Strong written and verbal communication skills.
• Energy and drive to achieve results.
• High level of professionalism and integrity.
• Experience working in a global organization with a strong international presence.
About Us
Frontmatec develops customized automation solutions and world-class hygienic products for the meat industry. We are particularly recognized for our high-quality systems deployed across the entire meat industry value chain: from carcass grading to slaughter, cutting, and deboning lines, hygienic products, control systems, logistics, packaging, and palletizing. With operations in Europe, the Americas, Asia, and Oceania, Frontmatec serves a wide range of respected customers, from local industrial players to large global food processors.