SGF Global | Gerente Comercial de SMB
Há 22 horas
Cargo: Gerente Comercial de SMB (Small and Medium Business)
Horario de trabalho: 8h as 18h de seg a sex
Missao
Responsavel por estabelecer e executar o planejamento estrategico para o segmento SMB de clientes da empresa. Atua na gestao de planos de acao comercial definindo e implementando acoes, direcionadores e metas conforme as estrategias de negocio e mercado. Gerencia performance dos lideres de segmento e responde pela performance do canal SMB. Alem disso, garante um alto padrao de atendimento ao cliente, monitora tendencias de mercado e a concorrencia, controla o orcamento da area e prepara relatorios para a alta gestao.
Atividades principais
- Estruturar e implementar o planejamento estrategico do segmento em conjunto com as areas parceiras como Compras, Comercial, Supply Chain entre outras, para aumentar as vendas e expandir a participacao no mercado, alinhadas com os objetivos corporativos.
- Previsao de Demanda: Fornecer dados e insights sobre tendencias de vendas, comportamento do consumidor e previsoes de demanda para garantir que o planejamento de demanda seja preciso e realista.
- Suportar a execucao das estrategias para atingimento das metas do canal SMB.
- Revisao de Planos: Participar das reunioes de S&OP para revisar e ajustar as previsoes de vendas e os planos operacionais, garantindo que as necessidades do mercado sejam atendidas de forma eficaz e eficiente.
- Acompanhar a realizacao do plano de acao junto aos lideres de segmento para atuac ¸a~o nas principais frentes de resultados.
- Utilizar as ferramentas disponiveis para atuacao e direcionamento estrategico das acoes do segmento, como uso do CRM, BI, analise de indicadores entre outras ferramentas internas de gestao para tomada de decisao.
- Otimizacao de Processos: Revisar e otimizar processos operacionais e comerciais para melhorar a eficiencia, reduzir custos e aprimorar a experiencia do cliente.
- Controle Orcamentario: Gerenciar o orcamento da area, controlando despesas e maximizando a rentabilidade.
- Participar e representar a empresa em feiras, eventos e outros eventos sociais.
- Realizar a gestao do time, construindo planos de desenvolvimento individual para proporcionar crescimento e desenvolvimento dos colaboradores.
- Atuar como disseminador e influenciador da cultura organizacional .
- Acompanhar e relatar as estrategias e praticas dos concorrentes.
- Observar e recomendar quando necessario, ajustes nas estrategias comerciais e de marketing o mesmo para aprimoramento de processos.
- Promover cultura da melhoria continua.
Requisitos e habilidades
- Formacao em administracao, economia, gestao comercial ou engenharias .
- Experiencia anterior em gestao comercial, criacao e execucao de estrategias comerciais eficazes e campanhas promocionais.
- Experiencia anterior em posicoes de lideranca, gestao de times Comerciais, analise e tomada de decisoes, data driven, planejamento, resolucao de problemas, negociador, treinador, Client comunicacao.
- Excelente comunicacao oral e escrita .
- Dominio de ingles para conducao de reunioes e negocicoes.
- Conhecimento sobre varejo, estrategias comerciais e de negocios
- Conhecimento tributario (Federal e estadual)
- Conhecimento de utilizacao do CRM (diferencial em SAP CX, Salesforce, Hubspot)
- Conhecimento em negociacao B2B, funil de vendas, desenvolvimento de novos negocios
- Capacidade analitica de indicadores comerciais
- Inteligencia emocional
- Organizacao e disciplina com a rotina comercial
- Habilidade de lideranca, comunicacao, negociacao, gestao de tempo e trabalho colaborativo
Inglês é um diferencial.
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