Provisioning Order Creation Manager

1 semana atrás


Rio de Janeiro, Rio de Janeiro, Brasil Orange Sa Tempo inteiro

About the RoleThe Provisioning Order Creation Manager (POCM) is an empowered order manager role, with full end-to-end responsibility to deliver new numbers to UC PM or Digital Customers, or to coordinate porting in of numbers by external partners worldwide.
The POCM supports internal teams (product, OINIS, etc.)
on transversal projects or incidents.POCM manages coming orders for Contact Center and Business Talk Local Voice Product.Key ResponsibilitiesVoice Customer projects – in collaboration with UC PM:Stock Management: buy/cancel numbers at partners, Portability of numbers: raise and follow up on porting requests with partners until closure.Support for new voice products, coverage expansion, and local law reinforcement led by Product managers.Support Operations during customer incidents.Coordination and interaction with partners and internal teams.The main activities and responsibilities of a POCM are:Follow up on LORAN Workbasket of the team, and take new orders within team SLA.Raise order to partner (new stock/cancellation or porting orders).Follow up with partner on delivery date, or porting status.Inform UC PM or customer about lead time or porting rejection/acceptation through LORAN.GINI Update of our inventory.Orders Closure (LORAN/BTD).Single point of contact for UC PM and partners.About YouKnowledge and AbilitiesCommunication skills (internal and external communication).Good experience of voice products, tools, and design.Fluent in English.Ability to work independently in a team spread across multiple countries.Strong prioritization skills and ability to manage multiple tasks efficiently.Excellent organizational skills.Education, Qualifications, and CertificationsUniversity degree in telecommunications or equivalent.ITIL, Synergy Foundation, Scrum master Certificates are a plus.Experience2 – 5 years of experience in the specified Voice area.DepartmentGlobal Delivery & OperationsOrange Business is a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.
Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate.
With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.
#J-18808-Ljbffr



  • Rio de Janeiro, Rio de Janeiro, Brasil Orange SA Tempo inteiro

    About the RoleThe Provisioning Order Creation Manager (POCM) is an empowered order manager role, with full end-to-end responsibility to deliver new numbers to UC PM or Digital Customers, or to coordinate porting in of numbers by external partners worldwide. The POCM supports internal teams (product, OINIS, etc.) on transversal projects or incidents.POCM...

  • Provisioning Specialist

    1 semana atrás


    Rio de Janeiro, Rio de Janeiro, Brasil Orange Sa Tempo inteiro

    About UsAt Orange Business, we strive to understand the entire value chain of the digital world. Our goal is to free our customers from operational concerns so they can focus on strategic initiatives that shape their business.Job DescriptionThe Provisioning Order Creation Manager will be responsible for delivering new numbers to UC PM or Digital Customers....


  • Rio de Janeiro, Rio de Janeiro, Brasil Orange Sa Tempo inteiro

    About the JobThis is an exciting opportunity to join Orange Business as a Provisioning Order Creation Manager. In this role, you will be responsible for delivering new numbers to UC PM or Digital Customers, managing coming orders for Contact Center and Business Talk Local Voice Product, and supporting internal teams on transversal projects or...


  • Rio de Janeiro, Rio de Janeiro, Brasil Orange Sa Tempo inteiro

    **About Us**Orange Business, a network and digital integrator, provides consistent, sustainable global solutions. Our team is dedicated to delivering innovative services.Job DescriptionThe Provisioning Order Creation Manager (POCM) plays a critical role in the delivery of new numbers to customers or coordination of number porting with external partners...


  • Rio de Janeiro, Rio de Janeiro, Brasil Fortinet Tempo inteiro

    Objective:In this key role, you will manage, direct, and drive a sales team responsible for selling advanced security services to service providers, telecommunication companies and large enterprises in Latin America.Establishes plans and strategies to expand security service offerings, professional services, outsourcing of resident engineers, and technical...


  • Rio de Janeiro, Rio de Janeiro, Brasil Sc Johnson Tempo inteiro

    The position is responsible for monitoring SCJ Brazil accounts receivable, managing situations such as customer credit limits requirements, payment overdue, and additional terms impacts granted.Interacts with CFS (Customer Financial Service) in Argentina, which execute customer collections and provide daily information to give to the Local OTC information to...

  • Sales Administrator

    Há 2 dias


    Rio de Janeiro, Rio de Janeiro, Brasil Orange Tempo inteiro

    **key accountabilities**customer engagement and support**:- Accountable to drive Organic growth upselling activitie (organic Growth is defined as "Commercial moves, adds and changes for an existing customer, covered by a signed contract and that does not require negotiation new contract ammendments)"- Owns customer governance structure for Sales Operations...

  • Product Design Manager

    2 semanas atrás


    Rio de Janeiro, Rio de Janeiro, Brasil ZTE do Brasil Tempo inteiro

    At ZTE do Brasil, we are seeking a skilled Product Design Manager to join our team. This role will be responsible for leading the full design process from ideation to production.The ideal candidate will oversee the creation of new designs and updates to existing ones. Ensuring that all designs meet necessary responsibilities is crucial during the creation...

  • Account Associate

    3 semanas atrás


    Rio de Janeiro, Rio de Janeiro, Brasil Orange SA Tempo inteiro

    about the role key accountabilitiescustomer engagement and support: Accountable to drive Organic growth upselling activities (organic Growth is defined as "Commercial moves, adds and changes for an existing customer, covered by a signed contract and that does not require negotiation of new contract amendments").Owns customer governance structure for...


  • Rio de Janeiro, Rio de Janeiro, Brasil beBee Careers Tempo inteiro

    Job DescriptionWe are seeking a highly motivated and experienced sales professional to join our team. As a sales manager, you will be responsible for researching companies, generating leads, and meeting or exceeding sales goals.You will conduct B2B negotiations, close deals, maintain client records in CRM, and establish and develop positive business...