Data Center Technician Manager

Há 5 dias

Rio de Janeiro, Rio de Janeiro, Brasil Microsoft Tempo inteiro

**This is an**
**On-site ONLY**
**position no remote or hybrid available.
**

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a
**Datacenter Technician Manager **(DCTM).
Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services.
As a CO+I DCT Manager, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform.
As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.
With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
Do you want to empower billions across the world?
Come and join us in CO+I and be at the forefront of the action
**Responsibilities**:
**As a Datacenter Technician Manager, your success will be measured by**:
**_People Management _**
- Managers deliver success through empowerment and accountability by modeling, coaching, and caring.
- Model - Live our culture; Embody our values; Practice our leadership principles.
- Coach - Define team objectives and outcomes; Enable success across boundaries; Help the team adapt and learn.
- Care - Attract and retain great people; Know each individual's capabilities and aspirations; Invest in the growth of others.
- Promotes a positive and effective team environment by modeling best practices, leading regular team meetings and cross-discipline collaboration, and monitoring the status of work across their team.
**_ Data Center Operations_**
- Shares expertise in and provides guidance on standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and decommissioning equipment.
- Reviews process changes to evaluate impact on service execution and shares relevant information about change with stakeholders across functions and disciplines.
- Provides guidance on and holds a team of technicians accountable for compliance with Data Center Services (DCS) business unit and service-level policies, procedures, deadlines, and service change policies.
- Assigns tasks to technicians and monitors progress against Key Performance Indicators (KPIs) and established Service Level Agreements (SLAs).
- Ensures work is appropriately prioritized and that resources and team capabilities are in place so that assigned tickets are completed within SLAs and meet KPIs.
- Analyzes data related to technicians' performance on tickets and shares with Operations Management.
**_Service Delivery_**
- Ensures technicians are trained on procedures for installation, deployment, replacement, and post-execution quality check processes.
- Investigates root causes of issues that may have impacted SLAs and takes proactive corrective action.
- Ensures that tasks assigned to technicians are appropriate for their individual capabilities and they have access to and complete relevant training.
- Shares updates with relevant stakeholders during service incidents and escalates issues with significant customer or business impact to appropriate experts and stakeholders.
**_ Managing Services_**
- Exercises awareness and discretion to contribute to issue tracking, follow-up, and resolution; accountable for service compliance and quality; escalates issues through appropriate channels, follows-up on issue resolution, and shares knowledge related to issue resolution with appropriate teams; provides guidance to technicians around client interactions.
- Monitors services tickets and Key Performance Indicators (KPIs) and reports trends and service anomalies.
- Leads team and triage meetings, prioritizes work across their team, and rebalances priorities to respond to changes.
- Collects and reviews service metrics for their team to support service intelligence analysis.
- Partners with internal and external stakeholders to manage the removal of risks to personnel, resource availability, performance, and compliance.
- Identifies and develops needed skills of technicians on their team in alignment with service design to maximize efficiency.
- Ensures technicians receive detailed guidance on specific tasks as needed and have access to on-the-job training opportunities to develop knowledge and skills through hands-on experience.
**_ Data Center Work Environment_**
- Conducts daily safety briefings, completes required safety training, and participates in on-site safety committees; ensures technicians are complying with safety procedures (e.g., equipment use, lifting, electrical

  • Data Product Manager

    Há 4 horas

    Rio de Janeiro, Rio de Janeiro, Brasil Sys Manager Tempo inteiro

    VAGA ABERTA: Data Product Manager Sênior – Híbrido (Centro do Rio/RJ) Em busca de uma carreira em uma empresa que valoriza a flexibilidade, desenvolvimento pessoal e sucesso da equipe? Com 28 anos de experiência e reconhecidos pelo GPTW pelo quarto ano consecutivo, estamos em busca de talentos para se juntarem a nós como Data Product Manager. Com...

  • Data Product Manager

    Há 4 horas

    Rio de Janeiro, Rio de Janeiro, Brasil Sys Manager Tempo inteiro

    VAGA ABERTA: Data Product Manager Sênior – Híbrido (Centro do Rio/RJ) Em busca de uma carreira em uma empresa que valoriza a flexibilidade, desenvolvimento pessoal e sucesso da equipe? Com 28 anos de experiência e reconhecidos pelo GPTW pelo quarto ano consecutivo, estamos em busca de talentos para se juntarem a nós como Data Product Manager. Com...

  • Data Product Manager

    Há 5 horas

    Rio de Janeiro, Rio de Janeiro, Brasil Sys Manager Tempo inteiro

    VAGA ABERTA: Data Product Manager Sênior – Híbrido (Centro do Rio/RJ) Em busca de uma carreira em uma empresa que valoriza a flexibilidade, desenvolvimento pessoal e sucesso da equipe? Com 28 anos de experiência e reconhecidos pelo GPTW pelo quarto ano consecutivo, estamos em busca de talentos para se juntarem a nós como Data Product Manager ....

  • Data Product Manager

    3 semanas atrás

    Rio de Janeiro, Rio de Janeiro, Brasil Sys Manager Tempo inteiro

    Descrição do CargoA Beep é uma empresa de serviço domiciliar líder no Brasil e busca um Product Manager Sênior para liderar todo o ciclo de vida dos produtos digitais.Missões e ResponsabilidadesElaborar e gerenciar backlog de produtos digitais internos e externos.Desenvolver e implementar estratégias de produto baseadas em dados e métricas de...

  • Data Product Manager

    3 semanas atrás

    Rio de Janeiro, Rio de Janeiro, Brasil Sys Manager Tempo inteiro

    Descrição do CargoA Beep é uma empresa de serviço domiciliar líder no Brasil e busca um Product Manager Sênior para liderar todo o ciclo de vida dos produtos digitais. Missões e ResponsabilidadesElaborar e gerenciar backlog de produtos digitais internos e externos. Desenvolver e implementar estratégias de produto baseadas em dados e métricas de...

  • Laboratory Technician

    Há 13 horas

    Rio de Janeiro, Rio de Janeiro, Brasil Schlumberger Tempo inteiro

    **JobName**:Laboratory Technician**JobSummary **:The Laboratory Technician is responsible for delivering safe, efficient, and reliable PSD to customers.The Laboratory Technician identifies opportunities to improve service delivery.This person performs quality assurance tests on company products, prepares laboratory reports prior to service delivery at the...

  • Cannabis Processing Technician

    3 semanas atrás

    Rio de Janeiro, Rio de Janeiro, Brasil Recooty Tempo inteiro

    Job Description:The Processing Technician reports directly to the Processing Manager and is responsible for all daily tasks in their assigned areas within the Processing Facility. Responsibilities include, but are not limited to:Salary: $18 per hour and up depending on experienceKey Responsibilities:Perform mechanical and hand bucking of cannabis...

  • Arquiteto De Data Center

    Há 3 dias

    Rio de Janeiro, Rio de Janeiro, Brasil Neoris Tempo inteiro

    Introdução NEORIS é um Acelerador Digital que ajuda as empresas a entrar no futuro.Combinamos um profundo conhecimento da indústria com a mais alta expertise tecnológica do mercado para criar soluções customizadas que nos permitem superar desafios de negócios e gerar crescimento disruptivo.Temos 20 anos de experiência como Parceiros Digitais de...

  • Sorting Center Capacity Manager, Ats

    3 semanas atrás

    São João de Meriti, Rio de Janeiro, Brasil Amazon Tempo inteiro

    The Sorting Center Capacity Manager is an individual contributor responsible for developing and executing comprehensive capacity planning strategies to ensure the efficient and cost-effective operation of an Amazon Sorting Center facility. Reporting to the Site Leaders, this senior-level role requires expertise in labor forecasting, productivity...

  • Data Strategy Manager

    Há 4 dias

    Rio de Janeiro, Rio de Janeiro, Brasil People Talent Tempo inteiro

    RESPONSABILIDADES E ATRIBUIÇÕESResponsável por gerenciar relatórios de campanhas feitas com influenciadores, com foco em análises qualitativas (análise de conteúdos) e quantitativas (performance);Responsável por desenvolver estudos e análises de categorias, marcas e plataformas através de social listening e dados;Desenvolver materiais com insights...

  • Design Senior Manager

    Há 5 dias

    Rio de Janeiro, Rio de Janeiro, Brasil Equinix Tempo inteiro

    **Who are we?**Equinix is the world's digital infrastructure company, operating over 250 data centers across the globe.Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed.Equinix enables organizations to access all the right places, partners and possibilities to scale with...

  • Consultor de TI e Data Center

    1 semana atrás

    Rio de Janeiro, Rio de Janeiro, Brasil Dasa Tempo inteiro

    A nossa equipe é formada por pessoas comprometidas em transformar o futuro da saúde!Nós estamos procurando por alguém que compartilhe nossas visões e valores.Cargo e responsabilidadesO Analista de Infraestrutura SR é responsável por garantir que o ambiente de TI da empresa funcione plenamente e de forma segura.Além disso, precisa ter experiência em...

  • Technician Field A

    Há 5 dias

    Rio de Janeiro, Rio de Janeiro, Brasil Speedcast Tempo inteiro

    Technician Field AThe Field Technician reports to the Field Technician Coordinator and is responsible for installation, operation and maintenance of VSAT, marine and other communications related equipment at offshore-, onshore- and in other remote locations.Through strategic direction and accountability, this position will perform and implement Speedcast...

  • Information Security Sr. Manager

    1 semana atrás

    Rio de Janeiro, Rio de Janeiro, Brasil TechnipFMC Tempo inteiro

    Company OverviewWe are an international company with operations in multiple countries, and we are seeking an experienced Sr Manager of Information Security Architecture to join our team. Our company is committed to delivering high-quality services to our customers while maintaining the security and integrity of our data and systems.This role can be based in...

  • Técnico De Segurança Do Trabalho Jr

    Há 6 dias

    Rio de Janeiro, Rio de Janeiro, Brasil Scala Data Centers Tempo inteiro

    Venha ser um ScalerQuem somos?Somos uma plataforma de Data Centers Hiperescaláveis Sustentáveis com sede no Brasil e fundada pela DigitalBridge.Contamos com uma das maiores e melhores infraestruturas de data centers do país, garantindo conectividade, escalabilidade, flexibilidade e segurança para seus clientes.Trabalhamos para que as pessoas possam...

  • Técnico De Segurança Do Trabalho Júnior

    Há 5 dias

    Rio de Janeiro, Rio de Janeiro, Brasil Elea Data Centers Tempo inteiro

    A função envolve realizar a análise de riscos nas atividades de manutenção e obras no Data Center, orientar e fiscalizar o uso de EPIs e EPCs, e garantir o cumprimento das normas de segurança.Também é necessário acompanhar as atividades para assegurar que os procedimentos de segurança sejam seguidos, analisar a documentação de segurança de...

  • Técnico De Segurança Do Trabalho Júnior

    Há 7 dias

    Rio de Janeiro, Rio de Janeiro, Brasil Elea Data Centers Tempo inteiro

    A função envolve realizar a análise de riscos nas atividades de manutenção e obras no Data Center, orientar e fiscalizar o uso de EPIs e EPCs, e garantir o cumprimento das normas de segurança.Também é necessário acompanhar as atividades para assegurar que os procedimentos de segurança sejam seguidos, analisar a documentação de segurança de...

  • 429 - Consultor(A) Data Center Sr

    Há 3 dias

    Rio de Janeiro, Rio de Janeiro, Brasil Seidor Tempo inteiro

    **Início**: Assim que aprovado**Prazo**: 12 meses renováveis, fazer parte do time da consultoria**Atividades**: Suporte e operação de data center, atuando como líder técnico, apoiando em situações técnicas que os demais não consigam resolver**Local**: Híbrido no Rio de Janeiro (1x por semana em média, tem semana que serão mais dias e semanas que...

  • Lead Data Scientist

    Há 7 dias

    Rio de Janeiro, Rio de Janeiro, Brasil Pride Global Tempo inteiro

    We're seeking a Data Scientist IV for one of our client in Brazil for a 9-month project (with extension) as CLT.Must be able to speak/write/read English.About the Role: We are looking for a highly motivated and experienced Senior Data Scientist to join our growing Ads Data Science team.As a Senior Data Scientist, you will play a key role in developing as...

  • Senior Manager, Data Science

    Há 2 dias

    Rio de Janeiro, Rio de Janeiro, Brasil Bain & Company Tempo inteiro

    We offer an 80% working model for our South America Advanced Analytics Group team members with Fridays being a non-working dayCompany OverviewBain & Company is one of the world's leading global business consulting firms, serving clients across six continents.It was founded in 1973 on the principle that consultants must measure their success in terms of their...