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Ixp Intern

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Porto Alegre, Rio Grande do Sul, Brasil Sap Tempo inteiro

**We help the world run better**

**About the SAP Internship Experience Program**
The SAP Internship Experience Program is SAP's global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers.
**Three reasons to intern at SAP**
1.
Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.
3.
Gain visibility: with SAP Internship Experience Program in your title, you'll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.
**About the team**

Do you want to... face new challenges?
Work as part of a team?
Learn something new every day?
Deal with diverse people and cultures?
Develop your career?
If your answer is YES, this place was made for you.
The primary responsibility is to assist our customers in resolving issues related to the implementation, deployment, functionality and usage of SAP Products.
**What you'll do**:
**Position title**: SAP iXp Intern - Product Support HCM Payroll
**Location**:São Leopoldo, Rio Grande do Sul

**In this role, you'll**:

- Deliver a support service by performing a root cause analysis, troubleshooting and resolving support incidents reported by global customers
- Report bugs to Development Support department
- Create and share technical knowledge with colleagues and customers
- Monitor critical support incidents
- Ensure SLAs adherence and 24x7 support
- Participate in local or global projects

**Who you are**:
We're looking for someone who takes initiative, perseveres, and stay curious.
You like to work on meaningful innovative projects and are energized by lifelong learning.
- Strong communication skills both written and spoken in English
- Excellent customer focus and communication skills
- Problem solving/analytical skills
- Flexible approach to work as part of a team

**SAP DIVERSITY COMMITMENT**
To harness the power of innovation, SAP invests in the development of its diverse employees.
We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.
**We build breakthroughs together**

**We win with inclusion**

SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best.
At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.
We ultimately believe in unleashing all talent and creating a better and more equitable world.
Requisition ID: 347929 | Work Area: Administration | Expected Travel: 0% | Career Status: Student | Employment Type: Intern | Additional Locations: #LI-Hybrid