Servicenow Developer

Há 2 dias

Curitiba, Brasil techco.lab Tempo inteiro

**Company Description**
The NETZSCH Group is a German company founded 150 years ago, with 50 years of operations in Brazil.

The company operates through three main units**:Analysis and Testing**, **Grinding and Dispersion** and **Pumps and Systems**. Additionally, **Techco.lab** serves as a fourth business unit, providing its services to other NETZSCH branches, on tech areas.

With innovative solutions, NETZSCH empowers its customers to create exciting products for a sustainable and innovative world

**Tasks & Responsibilities**:

- Collaborate with IT stakeholders to translate business requirements into functional solutions on the ServiceNow platform.
- Collaboration with external IT service providers involved in the development of ITSM functions.
- Create reports, dashboards and data visualizations to support IT operations.
- Troubleshoot technical issues and bugs and perform root cause analysis.
- Participate in agile ceremonies (e.g. sprint planning, daily stand-ups, retrospectives).

**Qualifications**
- Very good experience with ServiceNow, especially with the IT Service Management (ITSM) module (e.g. ITIL processes, reporting).
- Proficiency in JavaScript and familiarity with scripting in ServiceNow (both client-side and server-side).
- Experience working with Flow Designer, Business Rules, Script Includes and UI Policies.
- Familiarity with REST/SOAP APIs and integrations within ServiceNow.
- Experience with update sets, version control and deployment processes in ServiceNow.
- A good understanding of other processes and modules (e.g. SPM, HRSD, Resource Management) is an advantage.
- Relevant certifications in the mentioned ServiceNow environment would be an advantage.

**Additional Information** BENEFITS**

✨ Equipamentos

✨ Plano de Saúde

✨ Plano Odontológico

✨ Voucher Refeição

✨ NETZSCH Academy

✨ OpenEnglish

✨ GoGood

✨ PPR anual

✨ Quinquênio

Contração CLT

Atuação híbrida em Curitiba ou Pomerode.

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